10/07/07 First time at the Chapel Hill location on a hot Sunday afternoon.\r
Bartender was very nice, informative and helpful with beer selections. Beer was great. \r
Thought ...ok lets try some lunch. We had a waiter named Daniel. He was very bland and unsmiling. I ordered my Cheese Steak, I asked for onion rings instead of fries. He simply said No can't do that. My friend inquired about the chicken quesadea, he asked if they would make it with no onions...again Daniel said NO and something else we could not understand as he was mumbling. I finally said I guess we have to get whatever he gives us and he walked away. While waiting for the food there was no checking on how things were ...drinks...nothing. \r
When the food arrived it was cold and greasy. My friend and I traded our dinners midway in hopes of something better. It was not. When Daniel FINALLY came to give us the check he asked how things were, I stated that things were not fine, the food was cold and he had absolute no customer service abilities. He went to management and they came over to the table. They came over and stated that I should not berate the waiter but instead I should have told them. I did not berate I simply told it like it was. He asked. \r
They said nothing else and walked away. Boy, that sure did help and make me WANT to go back.....NOT!\r
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