We have the same problems with this realtor. They are very rude and often argumentative on the phone, the woman in particular. They sometimes have a slow reaction time to maintenance calls, and when the do respond, their repair/maintenance jobs are often sloppy or slapdash. We have had issues with sloppy painting, painting over peeling walls, messes left, panels not replaced, etc. Lights are not replaced in hallways and outdoors. We have discovered our sorted recyclables put into trashbags. Their policy regarding pets ($50 rent increase per month and non-refundable several hundred dollar deposit) is ridiculous, particularly when they don't care for their properties very well to begin with.
Pros: location, rent is reasonable for area
Cons: the cons far outweigh the pros
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