What a disappointment -- over a dozen doctors, many of whom seem competent and caring, just can't get it together to run a practice. A newcomer to Houston, I have tried to secure one of the doctors at VFP as my primary care physician three different times. Each time, the doctor has agreed and I have confirmed that he or she has the capacity to take on a new patient. But, when I call for an appointment or call to ask a question, the staff simply funnels my questions and appointments to whatever doctor they choose -- even though I specify ""my"" doctor when I call. The point of having a primary care provider is to ensure that a patient is comfortable with a doctor and has the opportunity to establish a history with a particular doctor so that the patient recieves more effective care as time goes on. VFP is not set up to permit patients to take advantage of this important benefit.
Pros: Saturday morning appointments, knowledgable and confidence-inspiring doctors
Cons: The WROST run medical practice I have ever encountered. Bad enough that doc-quality just doesn't make up for it.
more