I bought a bed for my 15 yr old son, and it has a 10 year warrenty on it. After 2 years of use it was leaning so much to one side that you would roll into the wall. Very noticable and he woke up with a very stiff neck. I called the Burlington Wa sleep country where I purchased it. The manager (so he says) was very rude he even told me he never had the time to explain the policy due to customers that he was helping. Like I was not important or a customer.
Pros: close by
Cons: bad help, rude managers, don't like to help
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