I went in for a "gloss" and my stylist put in a hint of red promising my already copper (light brown/blonde/red) would be even more pronounced and shiny. My hair came out a very dark brown/red with absolutely no blond. I see no difference in shine. Be careful with a "gloss", it is no different than a color. My eyebrows are a completely different color from my hair, yet they did nothing! My cut is average; my stylist just haphazardly parted my hair and now I can't figure out how to part it to make my layers even. Make sure if you go to tell the stylist exactly what color your are looking for or bring in pictures!!
Pros: very friendly, nice atmosphere
Cons: subpar skill in coloring, cuts
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