I used to be a long-time customer of Carmen. For $25, you can get a very decent haircut. Hm! I always called a week or two in advance to make an appointment: just don't have time for waiting. Once I came to the salon, and I was told that it was not the right time, later they admitted that an employee screwed something up with the schedule. The time before the last, I had to sit and wait for half an hour (before, it used to be 10-15 minutes), and nobody even said sorry to me. I was upset but thought to myself ""Oh, well, they might have been very busy"". In July, I made my last appointment. I came at 11:55 am (my appointment was for 12 pm), was very happy to see that Carmen was almost done with a customer. At 12:00 pm one couple walked in, and asked if Carmen could color the woman's hair . Carmen agreed to do it in less than 1 hour. She took the girl in and started to wash her hair. I was kinda surprised and went to the receptionist. He barked at me that he had to sit and wait at the doctor's office for more than 1 hour and he never complained. Ha, I would never compare doctors and barbers... I was upset but I really needed a haircut because in two days I had to fly overseas. I wish I had left right away - my mistake! In a couple of minutes, the receptionist (who is the owner, actually) told me to go and wait on Carmen's chair. He told me that Carmen wanted just to mix some color. I waited ten minutes, twenty, twenty-five. Afterwards, I got up and wanted to leave. Carmen finally showed up and told me that she was ready for me! I told her that I didn't need any haircut. She started screaming (!!!) that she always found tme for me and put me between her customers (and who am I?). I tried to argue that I never ever walk in and always make appointments in advance. She screamed even louder about how unthankful I was (?). The receptionist told my husband (he came with me) that Carmen never wanted to see me again. Do you want to experience that service?
Pros: Decent haircut for $25
Cons: Appts don't began on time, owners can be very rude
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