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Terrible Customer Service - late delivery - Review by citysearch c | Balloon Lady

Balloon Lady

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Terrible Customer Service - late delivery 10/5/2006

I called thursday to schedule a delivery for coming Monday and was asked to leave a number to have my call return. They never call me back and I have to call the next day. I placed the order and specifically stated that delivery can not be later than 8:45 A.M. Monday comes around and I have to call at 9:10A.M. and was told that driver just left 15 minutes ago and I just need to be patience...while a room full of people is waiting. No apologies and the person answering the phone was not professional at all. Not recommended. more
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