If youre looking for abuse, Katia is your store-happy shopping, it is not.
While I admit, Ive shopped the store several times, always lured back by the jean selection & array of unusual finds; but my past visit will be my last. While disappointed, I cant endure it: I last walked in to be scolded by the owner. She insisted no fumbling through things, which is quite normal of her, but then she proceeded to advise that they work by appointments only (since when?). I was appalled, especially being a repeat cust. With every nerve twitching to retaliate, I mustered her classless existence & proceeded to try on selections the personal shopper deemed appropriate. With much regret, I passed up 3 items I loved, around $600 worth - b/c of the owner, I took my business elsewhere. For someone catering to the public, she missed the concept of Cust. Service.
Cons: customer service, owner's presence
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