I must first start off saying that Dr. Kim Tam is an excellent and caring physician. Unfortunately, his office staff leaves something to be desired. I can get no results from his office staff in returning calls, handling lab report results, or returning calls to the pharmarcy to refill prescriptions. I was told the that the office suffers from a lack of staffing. Does this mean I am suppose to suffer the consequences because of the lack of staff to accomodate a patient's needs or requests? I only see this physican once a year would expect better quallity service from so called professional office personnel.
Pros: Concerned Dr., Dr. was patient
Cons: inefficient staff, lack management
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