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Overbooking fiasco - Review by citysearch c | The Governor Hotel

The Governor Hotel

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Overbooking fiasco 5/18/2005

Having enjoyed the Governor in the past (very nice skylight rooms on the next-to-top floor of the old building), my wife and I booked a special room for our anniversary -- a large view room with a jacuzzi. I can't tell you how the room was, because when we arrived we were informed that they had overbooked it. We ended up in a very ordinary, very small room, which was all that was available. Since we made a reservation for a very specific room, I fail to understand how the hotel couldn't have known that there was more than one reservation for it. They did give us a coupon for a free breakfast (a $25 value -- woohoo!) but the weekend was a big, big disappointment. Pros: Fancy rooms are nice Cons: Regular rooms are OK, Reservation problems more
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