I have been eating here for years whenver I come to Universal Studios with family or friends. Never been disappointed. Until recently. There weren't many people there which should have been a clue. We were seated and it was a full 30 minutes before someone took our order. 45 minutes later our food arrives. We were curious as to what took so long since there were only about 6 other tables with patrons. My pizza was inedible. The chef put hot sprinkles on it (not on the menu) and my mouth was literally on fire. They let us leave without paying which I would have been tempted to do anyway. Lots of new people working there and there must be some underlying reason why. Stay away until they get the kinks worked out of whatever the problem is.
Pros: convenient, good people watching
Cons: parking $10, food was bad, sloooooow service
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