I have always wanted a Jack Spade messenger bag because its lines are clean and the overall structure is functional. I recently walked into the Greene Street store to exchange a J. Spade bag I purchased on line. It was not the classic model one I wanted originally but I liked the look. Anyway, the store manager, Jill Tennant, was very quick to apologize for the defective model and offer an exchange. All I had to do was pick a bag and it will be done with no fuss. That impressed me a lot. There are other things worth looking at the very cozy store. Now, I have to save up and get the wax wear version! It's worth every dollar you spend.
Pros: Prompt Service, Easy Exchange, Nice Bags
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