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Great customer svc, always out of stock - Review by citysearch c | Crate & Barrel

Crate & Barrel

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Great customer svc, always out of stock 9/11/2002

This store seems to be out of stock on practically every gift registery item I've ever gone in to buy, but the fantastic customer service usually makes up for it. Someone is always game to go look in the back to search for whatever gift item I'm trying to hunt down and even though they usually have no luck, they been good about letting me know which other locations nearby *probably* still have it in stock. If you're not looking for a specific item, the selection here is amazing and the prices very reasonable. Only drawbacks about the chain are that gift certificates can not be used online and that they can't send stuff between stores. Otherwise, this store is a great housewares source (they usually have very typical stuff, though, nothing too funky/eclectic). Pros: customer service, wide selection, reasonable prices Cons: out of stock more
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