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bad company, do not do business with!!!! - Review by Guest | Colonial Van Lines

Colonial Van Lines

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bad company, do not do business with!!!! 1/29/2018

Worst company in the world! Do not use if your life depended on them! They took my deposit and never showed up for the move. They have changed to move date on me four times and never called to cancel or anything. They keep giving me the run around and transferring me to other people in the company or just hanging up on me. They are less than happy to refund any of my original deposit. I now have to get my lawyer involved because this company is so incompetent. more
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Owner response
Owner response 1/30/2018
Unfortunately, we are unable to locate you in our system. Customer satisfaction is our top priority at Colonial Van Lines, and we would like the opportunity to restore your faith in our brand. If you are indeed a customer please contact our upper management team at 954-580-8300 x210 so we may assist you. Sincerely, Colonial Van Lines
Owner response
Owner response 1/30/2018
Unfortunately, we are unable to locate you in our system. Customer satisfaction is our top priority at Colonial Van Lines, and we would like the opportunity to restore your faith in our brand. If you are indeed a customer please contact our upper management team at 954-580-8300 x210 so we may assist you. Sincerely, Colonial Van Lines
Owner response
Owner response 1/30/2018
Unfortunately, we are unable to locate you in our system. Customer satisfaction is our top priority at Colonial Van Lines, and we would like the opportunity to restore your faith in our brand. If you are indeed a customer please contact our upper management team at 954-580-8300 x210 so we may assist you. Sincerely, Colonial Van Lines
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