I went to see Tania Tully on January 22, 2013 for a cut and color. I had taken a picture in of a cut I liked & she decided that I wanted the color in the picture as well. That was not the case. She said that my hair was damaged and that it was good that I was going dark. I kept saying not very dark. Maybe a little darker. I had blonde hair and by the time she was done, it was dark brown almost black. It was like I was talking and no one could hear me. The cut was just as bad, One side of my hair was a inch longer than the other side. There was no blending of the bangs. I called the next day and was told that they might be able to lighten it but I would have to pay for the supplies and sign a waiver. I was afraid that they would do more damage to my hair.
I had used a gift certificate from a charity auction for the “services” at Matthew Tully so at first I was only out $30 tip. I am not sure why I tipped. I was in shock and had no idea how bad the cut was. I ended up spending about $30 and two days trying to get the color to lighten on my own before going to my regular hairdresser who fixed everything at a cost of $196. I would like a refund of the $30 and to be reimbursed for the $196. This was the worst service I have ever received. If she cannot cut hair evenly she shouldn't be cutting hair. And, oh BTW my regular hairdresser said that there was no real damage to my hair except at the ends which probably happened when I used prell, dawn dish soap and vitamin c to get the color out of my hair. This was a gift and it was supposed to be fun. It was just a nightmare.
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