My wife and I have taken out teacup Yorkie to Dog Groomer's of NJ for the two years we have lived in Bayonne. They always gave her a decent cut and assumed she enjoye her time there.
We took her there for the last time about a week ago. When I went to pick her up, she still had about fifteen minutes until she was done. I went outside to park properly and returned to the store front an waited downstairs in the waiting area. I guess they did not realize I had returned and I got the opportunity to listen to how they really speak and act towards the animals they are grooming and caring for. Every time a dog would bark or yelp, profanities of the worst sort were yelled at them. I heard one girl working there proclaim that she hated dogs. Not a good place for you to work then, huh? I then heard what sounde like someone swatting a dog with a light object. I was appalled and heard a girl say, "don't worry, it is a paper towel roll, it won't hurt them!". I immediately made my way up to te grooming area so they were aware that I was there. The profantities and and 'whacking' immediately stopped. I stayed in the area until they finished with our little one and left quickly after paying, regretting that I did not say anything. Once I got in the car, I saw blood on the center console and all over my wife's purse and white shorts. Her toe nail had been cut too far back, which I know happens, but given the entire experience, we both went inside to have her mended up and complain. Their only excuse about the treatment of the dogs was "well it wasn't your dog". Disgusting. I feel horrible about ever bringing our dog to this groomer. We demanded our money bak, which they reluctantly gave, but it does not even begin to make up for the horror I experienced when they were not aware I was in their store. I strongly recommend that you find somewhere else to take your furry friend when they are in need of grooming.
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