I would like to inform you about customer service I received at Fred Haas Toyota world. I had to come back to Texas once to have my LOJACK system install & another time to replace a small part under the car near the rear tire that got broked somehow and was rubbing on my back tire. Your sales man Kris has handled my cases with care & concern. He did this by making me feel that my time was important and he organized my arrival/ repairs with the appropriate departments. He never showed disappointment or displeasure with my request of information about anything while on the phone or in person. I hope dealing with the Lake Charles Toyota Dealership will be the same.
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