I have to say I had a wonderful experience at Pool and Spa Depot. I actually started my hot tub searching at their local competitor. I actually purchased a hot tub from them and was given the run around. We decided to look at Pool and Spa Depot. No we were not greeted at the door however, we were greeted while looking at one of the tubs. The salesman was wonderful. He explained so much about the tubs all this was new to us their competitor did not explain any of the spa details. We told him we had purchased from the competitor and we were waiting on the competitor to call re: delivery of the purchased spa (DELAY). He was not pushy he wrote down info about the spas we were interested in and told us he would love to have our business. We were at the store on Sat we were told we could have the spa at our home Mon/Tue. We though everything over and ended up canceling our order from the competitor and bought from Pool and Spa Depot. The package was better plus I had a set date on when to expect the spa. It came the next Mon! The delivery boys were great set up the spa for us assembled the cover exc. The spa works wonderfully. I actually called the salesman back a few times and he was very helpful in explaining how to use the chemicals exc.
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