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Buyer Beware - Review by Guest | The Puppy Palace

The Puppy Palace

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Buyer Beware 2/11/2011

Puppy Palace has a nice selection of puppies, however, they have VERY strict return policies and minimal health guarantees. A 30% restocking fee if you return within 14 days - even if the puppy is sick. They will not work with you if the puppy becomes sick even after you recently purchase the puppy. You'll still incur the vet costs and they will not share any of those expenses or offer you credits. And you need to make sure you have the right breed and environment for the puppy as they will not bend on their "no return" policies whatsoever. Buyers should know Puppy Palace is ALL BUSINESS and they have strict return policies. Bottom line...if you select a sick dog - you're stuck! more
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