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Extremely Poor Pharmacy Customer Service - Review by Guest | Walgreen Drug Store

Walgreen Drug Store

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Extremely Poor Pharmacy Customer Service 6/2/2010

My husband and I have been judged and treated with the most disrespect including comments uncalled for. My husband is a disabled vet been thru 3+ back surgeries and a full list of other problems. The pharmacists seem to think that they don't have to fill hand written perscriptions by the doctor himself just because they feel he shouldn't be taking what is prescribed to him. It is not their call and my husbands doctor was even frustrated. A pharmacists in particular who wouldn't fill a medication because they did not want to and sent my husband into severe withdrawls said "it's not my fault you are a drug addict". Really? A disabled vet back surgeries nerve damage and PTSD? Wow and the other customers who witnessed this occassion were beside themselves. It's ridiculous and needs to stop. They aren't there to judge and act as our doctor. His doctor hand writes his meds for a reason, to get them filled!!!! We were also lied to by a pharmacists and checked up on what she told us. She lied and we are taking care of that matter to a higher authority! Thank you for allowing my husband to express his feelings. more
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