I walked in, saw the dinette set I'd dreamed of. Dark wood table with marble top, 4 high back leather chairs, and a matching leather bench. I was happy. The price was unbelieveably low. I wrote out my check and was promised delivery in two weeks. This was 1/16/10. On 1/28/10 I was informed my check did not process and we needed to do it again. We did. They took payment on Feb. 1st. 8 weeks later after many frustrated calls to the store, my set was delivered (March 13th-14th)... without the bench. The contracted delivery men were two young asian gentlemen who have only been delivering furniture for a month... they did not have the proper equipment to move my set. I was scared. After getting it in my apt. I realized they did not have the bench. They did not know about a bench. Called the store and spoke with a manager, he promised he would have the bench delivered the next day. Its now April 2010, and while routinely checking my bank account, noticed "The Dump" had taken payment on April 4th from my account (without my authorization) for the set that was already paid for Feb. 1st. I contacted my bank to alert them of an unauthorized withdrawal, the Oaks, Pa. Police Dept. to file a complaint, and the Better Business Bureau. This has since been straightened out and the money returned to my account. Sadly, I did not have a good experience with The Dump, and will not be returning. I have not been offered any restitution (gift card, etc.) or an apology from their store or corporate office for anything I've been through. Good Luck to You!! Hopefully my situtation will not be yours.
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