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Incredible customer service - Review by Guest | Cascade Pest Control

Cascade Pest Control

Incredible customer service 3/25/2010

I recently received a letter from Cascade explaining that Mike McDonald (our technician) was retiring. I want to offer my gratitude & appreciation for such a wonderful person. He always called us to confirm his appointment date & made sure to update us if there were any changes in the schedule. While onsite, Mr. McDonald would come inside & notify us that he was onsite to spray—which was always wonderful because no other vendor made us aware and it can be unnerving to not know who is around the building. Mr. McDonald never disturbed our business setting (as most vendors do) and was always professional. In this day and age of employment upheaval, Mr. McDonald’s work ethics shined and he will be truly missed. Please pass along our thanks for a job well done! more