My appreciation is expressed for your fine Service Consultant, Jim Reardon. Moving to Boca Raton in November 2000 with my 1997 Cadillac Deville still in warranty, I attempted to locate a Cadillac Dealer by first calling and leaving a request message for a return call to the Service Manager at the Cadillac dealer in Delray was not honored. No call. My yellow pages put me in touch with Jim, making an appointment to meet and transfre my warranty needs to Coral. Ten years this month has that good man reliably and courteously served my needs. I am now driving a 2005 SRS. I purchased the two year extended warranty in December 2004, which is soon to expire. He is an asset to your dealership and I am so very fortunate to have "lucked" into him. He has just this month supervised a warranty covered checkup to repair and replace what would soon have become for me expensive repairs after December. your dealership and I are way, way ahead to have Jim Reardon.
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