We had a very bad experience with Delta at Lester B.Pearson Intl. Airport in Toronto . Our flight to Atlanta took off but was cancelled about 10 min. into the flight due to a nose gear malfunction. When we landed we were told we would miss our connecting flight and given a 1 800 # to call to try to rebook. We managed to rebook on an A.C. Flight to Atlanta that afternoon but when we got to the A.C. check in the Delta person had somehow put my name on both boarding passes so Air Canada refused to let my friend board.I had locator numbers for both names but they were Delta numbers so apparently meant nothing to A.C. The Delta people with one exception were rude and unfriendly. One employee said most of them were getting laid off in a week so they didn't really care what happened. This is scary.
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