Boardwalk VW Park Cities as been a disappointment from start to finish. There's a geneneral lack of responsiveness, particularly after the sale... Once you sign, they consider thier work done. The salespeople didn't inspire my trust, the finance department won't return my voicemails, and the service manager told me that a problem "probably wouldn't be covered" (by the factory warranty) even before he knew what the issue was. Worst of all, he had a huge smirk throughout our conversation - it was absolutely infuriating to have that experience 2 weeks after signing, before I even recieved the first bill in the mail.
The service manager's smirk alone will keep me from ever buying a car at Boardwalk Park Cities Volkswagen again, but there are plenty of other reasons. Do yourself a favor and avoid these people - they don't care about thier customers and it shows.
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