Unfortunately my experience with The Cakery was disappointing from start to finish. I called six days in advance to place an order for two dozen cupcakes and was told by a woman over that phone that they were no longer taking cupcake orders for the following week. After driving all the way to the store on a Tuesday to buy the cupcakes they had on hand I was told they weren't ready yet. When I asked if I could reserve two dozen and come back I was told that they couldn't do that. I went back two days later and only one dozen were available. After explaining my situation to several staff members it was apparent that they weren't willing to make the remaining dozen I needed for a shower. I even called back after arriving at home and asked if I could bring in a dozen pre-packaged cupcakes and pay to have them iced and decorated and was told "no" due to "health regulations." It was a very disappointing first and last experience with The Cakery. I had heard such wonderful things about this business and it's unfortunate that a small business today isn't willing to go the extra mile for the customer. All in all, I didn't feel as though I was a valued customer and ordered the remaining dozen from Harner's Bakery. The staff was polite, helpful, and they had my custom cupcake order ready in less than 24 hours. I would recommend choosing Harner's bakery for your cake needs.
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