Royce At The Langham

Wife went there and used a coupon for a great deal. Clean and great service. more

What's not to like about the Langham, well for one it's way expensive. But I guess that goes with the territory. The place is gorgeous. It's odd to think that there's this fantastic hotel right in the middle of all these houses. It used to be a Ritz Carlton I guess. It's a beautiful place with a fantastic bar. The drinks are delicious. I had a traditional mojito and a peppermint martini. They were fantastico! But pricey, but I guess I already said that. more

I have had good experiences with the Langham all the way down the line. From the live entertainment by Tiba on Friday nights, to having tea, to the opulent rooms and settings, this is the place to be. \r Pros: Exquisite setting, incredible food more

Terrific food, presentation & service. Michael delivered! Our only constructive input would be to increase the serving sizes. We chose a five course meal and maybe they reduce size to allow for the six course & seven course option. Pros: Creative & Innovative Cons: Expensive & Small Servings more

DineLA Restaurant Week. Stellar. Simply stellar. The tables are spaced far apart so you have privacy. The... more

DineLA Restaurant Week. Stellar. Simply stellar. The tables are spaced far apart so you have privacy. The... more

Unfortunately you are paying for the service at The Langham - the food was mediocre, but should have been outstanding for the prices they charge. The ambiance was nice and the staff was very attentive, but again...we went there expecting high quality all around and were very disappointed leaving. We would have been happier at a more casual restaurant, it was very frustrating paying those prices for food that wasn't comparable. I'm rating the dining room at The Langham two stars - it is below average for the category of restaurants that it falls in. Pros: Attentive service, Nice ambiance Cons: Prices not comparable with food quality more

DineLA Restaurant Week. Stellar. Simply stellar. The tables are spaced far apart so you have privacy. The decor is quiet elegance. The ser... more

I have stayed at the Ritz Carlton in Pasadena before it was converted into the Langham, and I can say with certainty that that was a luxury hotel with great customer service. When you stayed there, you really felt like you were taking care of. Here, you feel the opposite. I booked my room months in advance and asked for early check-in, which I was guaranteed. When I called a week before to confirm, I was told they never guarantee early check in. I was really upset, but they said there's nothing they can do. After speaking to two managers, one of them said that only four of the ten rooms of the type of room I booked have been booked at all, so checking in early would not be an issue. This is after hours of phone time!!! Then, when I checked in, there was only one bathrobe for the whole suite! Not a big thing, but not something I have ever found in any other hotel. When we came back to the hotel at night after a function, we had trouble finding the elevators, as this place is sort of a maze, and when we repeatedly asked reception, they would only point. Not one would get up and walk us!! It took us fifteen minutes to get up to our room. I will never stay here again!! more

Ridiculously overpriced, miniscule portions, bland dishes and painfully slow service. If you're a pretentious foodie, this is your restaurant. For everyone else, avoid at all costs. I went to this restaurant a couple of weeks ago. The service took forever. We were seated at 7:30 p.m. The amuse bouche, an unoriginal shrimp tempura, was served at 8 p.m., the appetizers were not served until 8:30 p.m. and the entree around 9:15 p.m. I had to eat a couple of rolls to hold myself over. The rolls, by the way, were brick hard (I nearly cracked a molar on them). My entree was the veal loin. There were four flavorless pieces about the size of a half dollar about an inch thick for $40. Fortunately, the portions were so small I could finish quickly and leave as soon as possible. Well, there are three hours of my life that I'll never get back. Cons: Small portions, no flavor, horrible service, high prices more

This is the fanciest brunch I have ever been to. Not your typical brunch with vats of scrambled eggs and bacon. Carved roast beef and lamb. Duck. Veal. Giant shrimp. Raw oysters. Crab claws. Crepe chef. Pasta with white truffles. Cheeses from around the world. Incredible desserts. Chocolate fountain. Unlimited champagne. \r \r Everything was delicious, except the bill, which was something like $80 per person. Only valet parking, which I hate. \r \r Certainly a great special occasion brunch, not your everyday restaurant unless you can really pack away the food or just happen to be ultra rich, which many of the people there seem to have been. \r \r Pros: Amazing variety of upscale food Cons: High price. Only valet parking. more

There is a sad disconnect between this lovely 4-star hotel and its spa. I booked a massage for myself and my aunt who was visiting from out of town. We used the workout room first, followed by the whirlpool and steam room. The gym was very tired and most of the TVs and sound equipment for each machine was broken. There were no mats or area to stretch. Most of the equipment looked like a mismatched collection of used gym equipment that a large gym no longer wanted. I know that there is no guarantee of a true, dyed in the wool, trained massage therapist at a hotel spa and The Langham is no different. My massage was done by a woman who most likely also worked the front desk and cleaning the locker rooms as well. There was no demonstrated expertise or indication that she had any real training in massage even though she said she had received her degree at a local tech jr college. The steam room was nice enough, but the whirlpool was very small and smelled like a hot chlorine bath... There were a few women talking very loudly on cell phones, so the posted signs forbidding cell phones was not enforced. All in all, a 2-3 star experience with a 4-5 star price. Pros: Free parking in front. Cons: Lack of skill in the massages and tired facilities. A built in 20% service fee! more