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Staff services are awful. For some reasons, they do not like rescheduling. It is very difficult for a working parent and sometimes, rescheduling is needed, and it should not be a problem as long... More
Staff services are awful. For some reasons, they do not like rescheduling. It is very difficult for a working parent and sometimes, rescheduling is needed, and it should not be a problem as long as it is prior to 24 hours. Every time I call, I feel like the person I talk to is unhappy and don't have a patient to do the job. I have been thinking about going to a different clinic but we really like the doctors there. Too bad some people just don't like their jobs and they are still working there to provide bad services.
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The doctors and nurses are great. They provide great patient care and are very knowledgeable. However, the receptionists are rude, uncaring, and very unprofessional. They always act unhappy and... More
The doctors and nurses are great. They provide great patient care and are very knowledgeable. However, the receptionists are rude, uncaring, and very unprofessional. They always act unhappy and dissatisfied with their jobs and that translate into horrible customer service. It is very unfortunate for a clinic that deals with both pediatric and geriatric patients to have such individuals working for them. I would love to give this clinic a 5 star rating, but I just cannot because of their bad attidutes!
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I love the doctors and nurses, but what is up with the receptionists? Major attitude problems. It's very unfortunate for the clinic hire people with no kids to work in a pediatric clinic. They are... More
I love the doctors and nurses, but what is up with the receptionists? Major attitude problems. It's very unfortunate for the clinic hire people with no kids to work in a pediatric clinic. They are unsympathetic and unfriendly. I really don't want to switch doctors because of these unhappy as well as unprofessional individuals, but I can only deal with rudeness for so long
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There are 4 doctors at this practice. The services they provide include primary care and pediatric care. Their office is conveniently located on the Gilman Blvd near the postal office. They also... More
There are 4 doctors at this practice. The services they provide include primary care and pediatric care. Their office is conveniently located on the Gilman Blvd near the postal office. They also have good hours. (Open on Saturdays and after 7 PM on weekdays.) The quality of primary care is pretty good, but I'd recommend you go to a pediatric specialist for your kids. The receptionists seem to have many bad days. They really should have better attitudes.
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