Car Pros Kia of Carson

After filling out an online credit app on a Friday night, Tony the salesman tells me I qualified for Kia's Summer Special financing for 0 Down, 0 interest for 66 months, and 0 payments for 3 months. I visit Car Pros Carson the next day, Tony was busy with another customer so Max shows me various Optimas. I had made it clear to Tony on Friday night that I wasn't coming to visit the dealership if I didn't qualify for the Summer Special financing. When it came down to sit down and talk numbers Max tells me my credit score did not meet the qualifications of the summer special. I was furious and just walked out of the dealership. So less theN 24 hours after being told I qualify I'm told that my credit score dropped and I don't qualify. I feel they were dishonest and just wanted to get me down there to make a deal for their profits. I am waiting for Tony to call me back and least apologize, but I'm not holding my breath. What a wasted trip. more

To Whom It May Concern: I am writing this letter as a complaint about a new car purchase that I made at Car Pros Kia, in Carson, on Wednesday, July 6, 2011. While I am in my mid-fifties, and this was not my first new car purchase, I feel that I was tricked, coned and manipulated into purchasing a car sooner than I was really ready to. I feel that the sales people at Car Pros Kia are more concerned about the bottom line than they are about the needs of the consumer. In fact, I don’t see how they are able to rest at night. They were not ethical and moral in their interactions with me. In hindsight I made a terrible mistake in purchasing a car through this dealership. I went to Car Pros to pick up my Kia Sedona that had just been repaired. The pay station, at this dealership, is located in the new car show room. I had no inkling that I would be purchasing a car that very same day. A sales representative informed me that if I were to make a new car purchase the amount that I paid for the repairs on my Sedona would be reversed. However, I would have to act on this deal immediately. I told the representative that I could not afford to purchase a new car at this time. After checking my credit, she spent a countless amount of time trying to persuade me to lease a car for three years at thirty-six thousand miles. Despite the fact that I told her that thirty-six thousand miles for three years would never meet the transportation needs of my family, she persisted in her efforts to make me accept this offer. Finally, I asked for the receipt for the repairs that I had made on my Sedona. She simply ignored my request and kept talking about how leasing a car was in my best interest. I walked to my car, and she and another sales another sales associate started yelling out figures as I was getting into my car. Finally, I agreed to purchase the car that I test drove earlier. I felt so rushed about this decision. I would have loved at least a day to think about my choices. While I knew that I wanted a Kia when I actually did more

Car Pros Kia of Carson provides great deals on new, used and certified pre-owned Kia models. more