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I went into this Astoria showroom last month and bought a 3-seater couch (non-sofabed). Paid in...
More 2 months ago
I went into this Astoria showroom last month and bought a 3-seater couch (non-sofabed). Paid in full. Was told it would be delivered in two weeks, within a 5-hour window. I wouldn't know which 5-hour window until the night before delivery. That sucks, I thought, but whatever, I'm getting a couch.
Got home, went online, and panicked. There are innumerable horror stories associated with this company, and most individual stores – stories of late delivery, or no delivery at all, damaged goods, and nightmarish customer service.
My experience, though, was okay, deserving of 3 stars. The couch arrived when they said it would, and the store did call the night before with details of the 5-hour window. There were no issues with the delivery men; they were in and out in less than 10 minutes.
The only bad part of the experience, for me, at least, was that there is a significant disconnect between the salespeople, the (outsourced) delivery company, and Jennifer Convertibles, the parent company.
I had been concerned that the couch wouldn't fit through my doorway and asked in the showroom if they could take it apart. My salesman told me not to worry, and that my couch came in pieces. When I got home, I freaked out when I saw the fine print, that there was a $199.00 disassembly fee. I was so angry that my salesman hadn't mentioned this when I specifically asked. It's not the kind of information you just leave out. The next day, I called the Jennifer Convertibles line and was told that my particular couch did NOT come in pieces, but rather, without the legs/feet. If that didn't fit through my doorway, then the $199.00 fee would be incurred.
Turns out that the couch fit through, so there was no issue. But I was still annoyed that nobody had flagged the additional cost.
Pros: good bang for your buck
Cons: lack of transparency, uninformed salespeople, delivery fee
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Inside Astoria
Category:
Furniture
3720 Ditmars Blvd
Astoria,
New York 11105
(718) 956-4000
I love this place! Any time I need a gift or something elegant for my home, I always find the...
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I love this place! Any time I need a gift or something elegant for my home, I always find the perfect thing here, never fails. The owner is really helpful and offers wine while you shop.
Pros: Quality stuff that looks classy, which can be hard to come by in Astoria!
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The guy who owns this place is great. He really knows what he's talking about and he won't try to...
More 2 years ago
The guy who owns this place is great. He really knows what he's talking about and he won't try to sell you something you don't need. I bought a sewing machine there and not only did I get out of there spending less than I expected -- he gave me an hour long tutorial on the machine. He's an honest guy. Shop here!
Pros: service, knowledgeable, considerate staff, not corporate.
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Mia Furniture Inc.'s friendly owner and staff go out of their way when it comes to furniture...
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Mia Furniture Inc.'s friendly owner and staff go out of their way when it comes to furniture sales. With a great selection and fast delivery and bargain prices I can always call ahead and let them know what I was looking for and they'll match any price quote!
They can install/assemble any piece in your home and do it most of the time for no charge, just ask the Salesperson who handles your purchase.
They have a great selection and you can also order from catalogues which give you many options.
I've never been dissatisfied, rather I've looked forward to all my store visits.
On main avenue, near buses, half block from the R and V trains, it is easy to get to and has very convenient hours. Give them a call!
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Lemesos, Inc.
Category:
Construction & Repair
2539 42nd Street
Astoria,
New York 11103
(212) 299-7033
Totally great. Nice job, they came in on a weekend and did the job super quick. And Theo can...
More 9 months ago
Totally great. Nice job, they came in on a weekend and did the job super quick. And Theo can really help with color selection.
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Nook N' Crannie
Category:
Furniture
29-18 Ditmars Blvd
Astoria,
New York 11105
If you are looking for an amazing vintage furniture and antiques, and other small things in Long...
More 11 months ago
If you are looking for an amazing vintage furniture and antiques, and other small things in Long Island City, this is your store.
You can find incredible pieces like an old record player or wonderful vintage cups and plates.
It is definitely worthy to go and have a look. You can always find something unique there.
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We are very happy with the results and also with the level of professionalism in which the entire...
More 9 months ago
We are very happy with the results and also with the level of professionalism in which the entire project was handled. The quality of work is excellent. They were always very cooperative, organized and clean throughout the duration of the project. We look forward to use their services in future projects.
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I filled in this box with a description of the service rendered. I said that the cxontract was for...
More 9 months ago
I filled in this box with a description of the service rendered. I said that the cxontract was for snow removal for this season (meaning winter of 2008-2009) and the work was prompt and thorough.
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Schema, LLC
Category:
Construction & Repair
27-02 12th Street
Astoria,
New York 11102
(860) 616-0531
Still in the planning stages, but have been very pleased so far. We needed help thinking through...
More 9 months ago
Still in the planning stages, but have been very pleased so far. We needed help thinking through what we wanted to do, and Schema was great - they came with lots of interesting ideas, but also listen to what we want, and are flexible. Will update again once construction is underway.
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Ella Boutique
Category:
Furniture
3230 Steinway St
Astoria,
New York 11103
O and J is the place to go for an endless selection of mattresses and bedding. They will surely...
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O and J is the place to go for an endless selection of mattresses and bedding. They will surely have something that you will be happy about taking home. They carry great brands from over four hundred manufacturers so take a trip over there to see what they are all about.
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