Zenka Nails At Trilogy Spa

My Groupon experience at Trilogy Spa was great! You get alot for the price for sure! A float bed experience, a tub soak and a massage all for $75! I've been there several times for facials and massages and i love it, especially being part of their Text Messaging service where i've gotten several discounts via text! So I figured i'd try the Groupon and try treatments i've never done before. more

I had a Lehua Honey Scrub by the dynamic hands of a girl named Bernadett. She explained the service to me and it was exactly how my girlfriends described it. I was rubbed and scrubbed! The pampering was endless but when it was over my skin felt renewed. I will be asking for her again. I hear she does a great massage too. My friend loved her facial and enjoyed the sauna. I would recommend this spa to you just like my friends did for me. Enjoy yourself at Trilogy Spa. more

Trilogy Spa is my favorite spa. My friends and I love to go there for massages and facials. We love to get there early and lay on the outside lounge beds and have lunch before our services and then relax after. Last week they did a fundraiser for our preschool and my best friend held her baby shower on their rooftop in March and we didn't want to leave. It's sometimes hard to remember to talk softly when you're in a group so you just have to remember that or they will gently remind you. Parking tickets are very expensive so bring quarters because the cops ticket fast. I know they have lower prices coming soon, and my other friend told me that she goes monthly for only $79 - I hadn't heard of this before but I'm going to ask about it next time I'm in. I don't think they are very good at putting their specials online but hopefully that will change. Pros: tons of money raised for charities in the community Cons: PARKING, expensive tickets bring quarters for meters more

I received a gift certificate to this local oasis several years ago, and I had been prolonging using this gift for no apparent reason. Finally, last week, I made time to pamper myself, yet I was unsure, if my certificate was still valid? Regardless of its validity, I was going to treat myself to a day of overdue relaxation. I dialed the number and the voice on the other end described in detail the treatments available to a spa beginner like me. Upon answering my endless questions and scheduling my appt., the poor guy looked up my antiquated gift certificate and to my relief it was still available for use. Being punctually challenged, I arrived within moments of the beginning of my session. Instead of rushing me or suggesting I reschedule, the receptionists greeted me in a calm manner and escorted me to prepare for my appointment. Moments later, I was greeted by a massage therapist, who took my sore, extremely tense body and made me human again. Embarrassingly, I woke up to the sound of my own snore. Pros: Magic Hands more

I just had a full set of pink & white gel on my fingers & toes with patti and I LOVE them, they are perfect. The whole experience was so far removed from some of the other local nail salons in the area, it felt so luxurious & relaxing - like a real treat. There was a great movie playing, jars of candy, tea & water offered, it was such a pleasant experience from start to finish. I intend to go back here & only here in future, I can not recommend it highly enough. Pros: Beautiful salon, very clean & super relaxing Cons: Parking can be a problem more

WOW - I've just been alerted to some of the past reviews and I am here to publically apologize to everyone who received poor customer service at Trilogy Spa Manhattan Beach! It is always our intention to take care of our customers and we obviously had the wrong team in place which is why we now have our original leadership from Hermosa running the Manhattan location. For those of you who had bad experiences, please give me a call as I'd love the opportunity to make it right. The promotion we did with the Beverly Hills Rejuvenation Center was sold by a third party in a manner in which we've don't do business and upon learning of the issues, we immediately terminated the relationship. We apologize to everyone who was effected, we agreed to the promotion simply as an effort to support the Rejuvenation Center who had recently opened. It is our mistake and we hope you give us a chance to make it right. We are a human busienss, we value our customers and pride ourselves on our levels of customer service that have no returned in full force. Individuals not sharing these values are no longer with our company. Thank you for taking the time to post the comments and for reading our apology. Pros: customer service is BACK! Cons: customer service was lacking in past more

I am truly shocked to read that some people have had bad experiences in Trilogy, Manhattan Beach. I have had nothing but 100% fantastic treatments every single time. From the front desk - Thalia, Catherine, Damien & Mark in particular who are so welcoming & friendly, to the beautiful surroundings & wonderful therapists. I have worked in a number of Spas in Europe & would be very picky but I now go to Trilogy for all my waxing, facials & massages & am completely satisfied & happy. I have never had a bad experience here. I have had several St Tropez spray tans with Thalia and she is a perfectionist, my tan is always flawless & one rainy day she even took the trouble to wait for me & walk me to my car with an umbrella so I wouldn't get wet or streak. I just had my eyebrows waxed today by Michelle, it the most painless waxing I have ever had. I also had a bikini wax with Karina and she was great & lovely too. For facials I have gone to Sonia and she is always great, excellent facial massage that usually puts me to sleep. I have tried quite a few massage therapists, Tunda, Igor, another guy with long hair in a pony tail and they were all amazing. My FAVOURITE therapist, who I cannot recommend highly enough is Linda. I am 28 weeks pregnant & am now going to her weekly for prenatal massages. This is my second pregnancy and on my first I had numerous annoying problems, sciatica, hip & back pain etc and had so see a PT but this time, since shortly after my first trimester, I have been going to Linda on a weekly basis and have had none of the problems that I had the first time. She is so caring and nurturing, it doesn't just feel like a massage it really feels as if she is looking after me & cares about me. She knows exactly which points need a little extra pressure and even though she never hurts me in any way I always leave completely knot free. Her massages are so amazing that I almost go into a trance, incredibly relaxing, I lay there wishing they will never end. I really cannot say enough good things about her - you have to try her. I really think this is a great Spa with lovely staff who want you to enjoy your treatment. I would have no hesitation in recommending it to anybody. Pros: Excellent therapists, friendly & accomodating staff more

Zenka has an amazing staff that are super friendly and very service orientated. I got a very cool pedicure with no water!!! A great way to treat your self, and do good for the earth! It's super relaxing and youll free like a new woman when you leave! i def recommend this place, next time you need a mani pedi. Pros: great service more

My friend & I got a pkg. deal from Trilogy Spa.The massage experience from Trilogy SPA was HORRIBLE! Oh where do I begin, my friend & I, both made our appnt. a week before the 5th of July. Not only was it a Sunday but the day after the 4th of July so needless to say parking in Manhattan Beach was a hot mess! We got to the receptionist to cool off but only to find out that our appnt. was on the 12th, not the 5th, it was changed w/out our knowledge, the staff's explanation was that the promotion we had purchased was only valid Mon-Thurs. We had mentioned clearly when we booked the reservations last week, that we wanted to upgrade our massage so that would have been another hint or indication to whomever made the 1st appnt. for us that we had a promo pkg. So I looked at my phone to see the calendar to book another date, to my surprise 12th falls on a SUNDAY! What?! My friend & I looked amazed because the front staff clearly are out to space! Still didn't get an apology or acknowledgement of their mishap, she only blurted out, "" well we have to change that date quickly to some other time!"" Ok am I delusional but since we made time & drove around to look for parking during the holiday that they should have just honored the 1st appnt? Anyways, I let that slid, to be nice we made another appnt. We get to the spa, they rushed us coz' our upgrade is only 60min & they will count the 5min before & after so technically 50min! That's not what it sez on the pamphlet but ok, moved on. Next I got to my room, it was freezing cold, I'm not sure if my masseuse was new but she didn't even asked me if the temp. & pressure (massage) was fine so I finally volunteered after a few minutes that I needed more pressure coz' it felt like she was just rubbing lotion on my back!! Pros: Absolutely nothing Cons: Bad customer service more

Hermosa location was great but it closed so my husband and I went to the Manhattan Beach location. The amenities were great, especially the deck, but the facials we got were just about average. I got Nicole (although I requested Angelicha, they told me they put my request under the wrong name!) and he got Karina, and we would not recommend them. The worst part of the experience was the front desk - a guy with short bleeched hair who introduced himself as the manager. We were asked to pay $30 more than out services cost because according to the manager my husband's facial was upgraded from a manhandler to a fitness massage according to the therapist Karina. Funny thing is he was not asked if he wanted to change or upgrade his facial and he had no idea what facial he got. I told the manager we are not paying for upgraded services we were not asked to accept. Here is the funny thing - the therapist was in session he couldn't interrupt so he told us we have to pay in full and come back for a refund! Gosh! What a nightmare after an experience that was supposed to relax us. After we came back we got the refund and a very brief apology that the therapist did not remember (after an hour!) what the situation was. If you ask me- she just tried to get higher commission and the manager handled this absolutely unprofessionally. Next time we want to drop $230 on 2 facials and tip, we will go somewhere else. I will also stop buying their toiletries. What a horrible experience! Make sure they do not rip you off. And ruin your mood after you've had an average but relaxing facial. Pros: Ambiance Cons: Average therapist, rude service and front desk, trying to overcharge for services more

I've been going to the Hermosa one for years and decided to give the one in Manhattan Bch a try... big mistake. The staff was rude and stuck up and the massage that I got was below average. I felt rushed to get into the room and then they couldn't be bothered to ring me up in a timely manner... because they were busy chatting. Go to the Hermosa location for a truly relaxing and enjoyable spa experience. more

I have been getting bikini waxes for at least 10 years now, both in San Francisco and Los Angeles, and I know the difference between a bad bikini wax and a good bikini wax. I expected a nice, upscale salon like Trilogy to have experienced aestheticians who knew what they were doing. Unfortunately, my experience was quite the opposite. The brazilian wax I received was excruciating. It took over 30 minutes (a good one in my experience takes about 10 minutes max) and the result was a very painful wax with more ingrown hairs than I have ever had in the past, post-waxing. I would not recommend Trilogy Spa to my worst enemy for a waxing. more