Wagon Works

I went to Wagon Works yesterday (12-26-13) to see if they had some fuel hose I needed to fix my VW Beetle. Phil told me to ask for Erik in the back. Erik was very helpful and got me what I needed. I told him about a problem I was having with my car with the shifting. He took me to the ""shifting"" area and explained fully what I needed to do. It was too much work for me so I asked what it would cost for him to do the work for me and how long it would take. Very reasonable and very quick. I brought it in at around 2:30 and got it back at a little after 4:00. My VW shifts like a new car! Erik did an excellent job and I would recommend Wagon Works to anyone with a classic VW. Thanks to Phil and Erik!\r more

Took my 1988 240DL in for oil leaks and engine overheating. They did fix the oil leaks, which were because of old cam/crank seals. However they also decided to ""go ahead and"" replace the throttle positioning sensor, oil separating unit, and motor mounts. What the f**k? 820$ I also had them put in a ""new"" water pump - they were not sure the old one was working or not. Why? Aren't you the f**king mechanic? At any rate, ""new"" water pump fails the day after I pick up the car. I take it back and they call to tell me it is probably a blown head gasket. Again, are you kidding. After explaining, again, how there was a four foot diameter puddle of coolant in my driveway directly under the water pump, they went ahead and put in a knew unit. They did however notify me it was a much more expensive unit than the first. Well, use quality parts and your costumers won't have to come back. I digress. It was a shitty experience. I will never go back. I will tell everyone I know, with a Volvo, not to go there. These guys put the ""crook"" in ""crooked f**king mechanic"". They are the reason people mistrust this industry. more