I also had a very bad experience with this office. On my first visit, I've specifically request for a check up and cleaning done on the same day which receptionist confirmed. However, when I got to the office, I was told that their hygienist wasn't working that day and I was rescheduled. I was also told that I needed 3 fillings done on my molars. Well, I went back for the cleaning and for the fillings, bad mistake. On my second visit, the office was over booked and I was rushed the entire treatment. Dr. Hendricks worked on my fillings and I heard complaints from both Dr. Hendricks and her assistant during my treatment how it was ridiculous to over book at 4:00 including my 3 fillings and cleaning. I felt very uncomfortable hearing the complaints and started to worry about the efficiency of her work. Because the assistant was constantly moving in and out of the treatment room, I had to hold my own suction tube to drain my own saliva (unbelievable). When I was done, I was so glad and thought to myself that I would never come to this office again. Well, things started to fall apart. Because Dr. Hendricks was too busy complaining about the amount of patients waiting in the waiting room, she's done a horrible work on my teeth. One of the filling she's done fell right off on the same night where I had to go back (missing work again) to get it fixed. Few days later, the pain I had on the other tooth got worse and I had to go back to the office again (for the 3rd time) to re-examine the fillilng done on the other tooth. It turns out that when the filling was done, because it was so close to the nerve (which she never mentioned), my nerve started to expose. I now will need a root-canal + crown to get rid of the pain I have. I wish I never went back for the treatment because I'm now sitting with a painful tooth that I'm hoping for some miracle that it heals somehow in time just until I switch my dental insurance and go back to my regular dentist. No matter how desperate you are, please don't go see Dr. Hendricks. I think she's very unprofessional and inexperienced.
Cons: inexperienced dentist