Salesman lied about work to be done and information package is completely different than contract. They installed the lowest quality sump pump until I found out days later when a friend seen the box it came in and notified me how cheap that model was, so then I had to make them come back out to replace it with the high quality one they were supposed to use in the first place. Said they would dig outside but when work was actually started they then said they did not dig outside and told me not to worry that it's lifetime warranted anyway. All they did was divert water coming in and did not waterproof from outside like they original said. Also caused damage to inside of my home and tried to blame me. I had to proved otherwise and make them pay for fix. They do not follow there own procedures in the info package, it is basically a quick fix. There lifetime warranty is a two year warranty with option to extend it at your cost. Wished I would have researched this company more before hiring them.
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