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Universal Appliance and Kitchen Center

4.9
285 reviews
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id: 27817542
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12050 Ventura Blvd
Studio City, CA 91604

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(818) 755-1111
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Appliances

Related categories:

Home & Garden

Reviews
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( 4 )

Best

The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite,k...

Worst

THIS PLACE GETS NO STARS but that's not allowed. Ken/Costa/Frank are all LIARS. They smile and tell you that you order will be there on one day, and you wait....and Wait, and WA...

I am recommending them to everyone 6/8/2011

I can honestly say that my overall experience with Universal Appliance and Kitchen Center was very pleasant. Prior to purchasing a washer and dryer for my laundry room I visited several different stores. My last stop was Universal. First of all their store looks great and has a great variety of brands in a very wide price range. The atmosphere at their showroom is friendly and has a kind of homey feel to it. The sales person knew the products very well and helped me make the best choice possible for the most durable washer and dryer. I live in Santa Monica by the ocean and unfortunately everything getting rusted within a few years. I didn't get my products right away, they had to be ordered from the manufacturer, but I received everything and had it installed few days later, which I think is very fair and standard. I enjoyed my shopping experience with Universal and I am recommending them to everyone. more
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Excellent service! 6/6/2011

I purchased all my kitchen appliances from Universal over a year ago. I was very satisfied with my purchase, but last week my refrigerator stopped cooling. So, I called Universal for service. They sent a nice technician the same day; he repaired my refrigerator and to my surprise didn't charge me for repair. I didn't even know, since Universal installed my Viking appliances, they gave me second year warranty at no charge. What else can you ask for? Thanks a lot for excellent service! more
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The best service ever! 6/3/2011

I've used a few local appliance repairmen in the past, but recently needed to have my fridge repair. I called to few companies and got estimates with very wide range: from $250 to $350. One company even told me to replace it. After all, I called this company, spoke to live representative, not answering service, tech was at my house within 2 hours, and the entire repair cost me only $165. The best service ever! more
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I am very satisfied customer 6/1/2011

I recently purchased LG washer and dryer from Universal Appliance and Kitchen Center. Their showroom and the quality of service impressed me. At the time of my purchase I dealt with two different sales people and let me tell you, they are the best there is. I was provided with full attention and importance to my purchase. My concerns towards the purchase were taken into consideration and my washer & dryer were delivered the very next day, as it was promised. I am very satisfied customer and definitely will shop at Universal again. more
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They have a great selection! 5/27/2011

I have been a customer of Universal Appliances for several years now. I do live in the neighborhood, so convenience is a plus. But besides, Universal being close to my house I must say, that they have a great selection of products of various brands and a very wide range of prices. I did some shop around before I made my final purchases at Universal. Last time I shopped there they competed with two other quotes that I brought from other stores. Among the appliances that I have purchased from them over the period of a couple of years are a washer and dryer, refrigerator, hood, dishwasher, induction cooktop and an amazing Miele vacuum cleaner that I absolutely love and that I got for FREE as a part of a deal! All of my purchased appliances work excellent and I am thankful for the help of the sales people at Universal that helped me make my right choices. I enjoy shopping at this store. more
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I highly recommed! 5/25/2011

I just received my order of 4 appliances for a kitchen remodel. They were shipped to me in Ohio, so I was a little concerned about this big ticket purchase shipping across country safely. Every time I emailed my salesman (Joe) for an order update, he responded. All four of my products were shipped and received when promised. The shipment was well packed in original boxes and cello wrapped. I also saved over $1000. (after rebates). I will not hesitate to order from Universal again. more
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Very quick! 5/24/2011

Received item very quickly. Credit Card was not charged till after received item. Enjoying our new stove would shop with them again. more
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Amazing! 5/23/2011

Courteous, professional, helpful, and an amazing price more
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Will definitely shop with again 5/20/2011

Items were available even quicker than expected, and service in the showroom, online, over the phone, and in person were all excellent. Will definitely shop with again more
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Very Satisfied 5/19/2011

Very Satisfied with Transaction more
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GREAT 5/17/2011

VERY EASY WEB STORE TO ORDER FROM, PRICES ARE GREAT. MERCHANDISE DELIVERED AS EXPECTED. I PURCHASED A WHIRLPOOL OVER THE RANGE MICROWAVE/CONVECTION OVEN AND LOVE IT...THANKS more
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Very good experience 5/16/2011

Overall, a very good experience. Both picking up our stove at the L.A. location as well as the shipping service for our microwaye. I highly recommend this online merchant more
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Highly recommended 5/12/2011

Excellent everything. Highly recommended more
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Great to work with 5/11/2011

I was hesitant to order a kitchen range long-distance online, but Universal Appliance and Kitchen Center was great to work with. I emailed them some questions, and they responded quickly. They provided excellent shipping and tracking information, and my new Premier range arrived in perfect condition. The customer service people seem very accessible and responsive, and that makes all the difference in the world when shopping online more
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Very pleasant 5/9/2011

This was a very pleasant purchase from start to finish. They delivered just as advertised. Very pleasant, helpful, effecient. I would definitely purchase from this merchant again more
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Super 5/5/2011

Super, would buy from again. Everything as promised more
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Great deal 5/3/2011

I ordered a gas grill and I got it faster than expected. I feel it was a really good value more
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Thanks!!! 4/29/2011

I do not usually purchase items online, but I shopped around locally and could not find a better price. I purchased my appliance with ease and confidence from universal-akb. The appliance arrived on time and in ecellent shape. What more can I say? Thanks!!! more
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Their website is well laid out and easy to use 4/21/2011

Their website is well laid out and easy to use. Shipping was VERY fast, well packed and reasonable in charges. I would highly recommend this company to anyone. more
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Cheaper than buying from product manufacturer 4/19/2011

Flawless experience. Timely delivery by ground freight. Wasnt clear that product would be delivered by ground freight--I selected UPS, but I guess the size (not weight) required ground freight... Cheaper than buying from product manufacturer, but prices in line with other retailers. And with good shipping prices and no tax it was a better deal than a local supplier. more
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