Rotmans Furniture

Words cannot express my complete satisfaction and pleasure with my new furniture you helped me to choose. I am very grateful for your expert advice…I have been led astray in the past…and I just wanted to express my sincere appreciation.\r more

I bought my mattress from you guys, and it has been nothing short of amazing. This bed has seen 5 different apartments.. This has been by far the most comfortable bed I've slept in, so I look forward to getting a new one as soon as possible. Thanks for a great product!\r more

I just wanted to say thanks for all your help yesterday. My husband and I really appreciate all you did and you were so nice to deal with! It really made our experience quite easy and that means a lot to us. I can’t wait for our sectional to arrive.\r \r \r more

You have gone above and beyond what I expected. The time you took to go over the information that I sent you as well as the promptness in which you handled the situation is very much appreciated. I am impressed by the customer service at Rotmans and can not wait to make a future purchase.\r more

Dave Cote Jr. did a great job, were professional, and a credit to Rotmans.\r more

Thank you so very much for coming to our home and installing the porch carpet. As you know, it looks wonderful. We have been enjoying the weekend now that the furniture is in place.\r more

We recently purchased a new couch and entertainment center from Rotmans. Don Kelly was our salesman. We would like to say that we think he is a great salesman. He was very knowledgeable about your product and was extremely patient with us while be made our decision. Don has a laid back approach, which we really appreciated. At no point did he make us feel pressured to buy or try to make us buy something we could not afford. My husband and I both agree we wanted a denim fabric couch and Don helped us find just that! We are very satisfied with our new custom fabric couch and entertainment center and look forward to purchasing more pieces soon.\r more

I just wanted to let you know that Jason the delivery man and the driver (I did not get his name) were wonderful. Right on time as promised, professional, clean and caring with the delivery of my furniture. They did an outstanding job and should be commended. Thanks.\r more

This morning one of your crews came to our home to deliver a new king size cherry bedroom and mattress set. My husband and I have moved several times over the years and we have had many pieces of furniture either delivered or removed from our home. Your crew today was by far the most professional, conscientious, and careful we have ever dealt with. At every step of the way they were careful to protect our wood floors, our doorways, and items hung from walls or ceiling. It was a pleasure to have them handle the delivery and a refreshing change to others who have scratched floors and marked walls so I thought it is important to take the time to let you guys know. Thank you!\r more

Thanks soooo much! I just called to verify the delivery and it's all set. They're going to call me on with 4 hour time frame for the delivery. This is so exciting... and all because of your ""whatever it takes"" attitude. Believe me. We visited many stores and talked to many people... So we can say with a LOT of experience working with many other folks that you are in a very small elite group of outstanding people and truly the BEST we've worked with. Sincere thanks from both of us!\r more

I had a pleasant and productive experience with Gorge Moccia. I came in looking for a solid metal queen size bed frame because my current wood frame had worn such that the mattress was no longer held level. My requirements were that the queen frame be ideally 9 point and that it has the mounting brackets for a header and footer. Simple enough, but the chain stores were not able to provide a satisfactory solution. George instantly knew what frame I needed. While there was no example of this frame for me to inspect, he assured me that it was the correct one. He placed the order and two days later I had it set up at home. And George was absolutely right. A one stop shop to get the right item. It's perfect.\r more

My parents recently had your men come out to install a carpet and deliver furniture. They are in their late eighties and this is overwhelming for them. Your people were so wonderful to them as well as doing a top notch job on the installation and delivery. Thank you so much for going above and beyond to make this exciting change for them so smooth and stress free. You can be sure our immediate family of 30 will share this experience with everyone we know. Also Charlie and Debbie helped my mother for hours in selecting everything. Thanks to all.\r more

Thanks Deb Kuczinski for the wonderful service I had yesterday. I came in to purchase a recliner and had just left a competitor where I had a bad experience, but did not tell Deb this. As I was looking around, we chatted and told her that I was purchasing it for my husband who recently had surgery and needed a more comfortable place to sit than the couch. The next available delivery date was next week, I purchased the recliner and mentioned to Deb, if for some reason a Saturday delivery came available to please contact me. Deb called me about 2 hours later to tell me that she had contacted the warehouse and was working to get me a delivery for this morning. At 9am, the recliner arrived at my house!! My husband loves it and is resting very comfortably in it. Deb truly knows the meaning of customer service. I would also like to mention, that one of the delivery men was conscientious enough to notice my cat's food bowl and inquired if they needed to be careful to not let her out. THANK YOU and your wonderful staff for a very pleasant shopping experience. I will be back\r more

I just took delivery of several items and want to let you know the two men who delivered my furniture to my third floor condo were awesome—professional, pleasant and thoughtful. There were a few tough spots to get the items up here and they did so creatively with smiles on their faces and willingness to make it work. I am a very satisfied customer and will spread the good word about Rotmans. In addition, the salesman who worked with me was a rock star too, so thanks and kudos all around.\r more

My husband and I bought a loveseat from your company about three years ago. We were wondering if you made slipcovers to order. We are very satisfied with your service and to this point only get furniture from your store because of such wonderful customer service. Thanks soo much for your reply!\r more

Just a quick note to say how much I appreciate Kathy's help. She's friendly and knowledgeable about your products. We bought a living room set a year ago from her and it was a positive experience - then last night we added an ottoman to that set and were able to have Kathy again. Reminded me about how much she helped and didn't pressure us last time. Not too many people are willing to take the time to compliment, only to complain, so I wanted to say she's a great sales rep! Thanks Kathy!\r more

Your service person Tim Johnson just came out to fix my chair. He was Excellent. He was friendly, and professional, and was able to fix my problem in just a couple minutes. I wish every repair person at every company was as nice, professional and competent at their jobs as Tim was. Please pass along my thanks as well as my compliment of happy I am that he fixed my chair. Thank You!!!\r more

I wanted to send an acknowledgment of the fine sales and service that Kathy Sowyrda provided on our recent purchase. Her professionalism certainly showed during our shopping experience, her attention to details and assistance helping choose items that would work with our decor and that we would be happy with for years to come. She certainly presents an excellent image and representation for Rotmans and we would be happy to recommend her to our friends\r more