Rocky Mountain Quick Lube

I have used RMQL on three prior occasions and have been very pleased with service. Today was awful. Staff are miserable, almost like they hate their job. they need a class in customer service!! My total bill was $93 just for an oil change and two filters. The filters were shown as priced at $10 in the store but when I checked out I was charged almost $50 for the two. If they were not standard filters I should have been told the price up front and feel the $10 sign in the store is misrepresentation.\r I had lost my punch card which would have given me credits towards a free service. When I asked about a replacement the person said ""no we don't do that"" but it would have been a simple thing to look in their computer to determine my prior visits. I am disgusted and wont be back. more

I have been taking my cars to quick lube places for over 20 years. I am always on the go and need honest work, recommendations, speed, and convience. Pros: Everything they do is top notch!! Cons: I wish I could take them where I am moving to. They are just that good. more