These guys will try to tell you that you need a lot of work done and will try to charge you as much as possible for it.
I took my car in to get an engine tune up but they called me the next day to tell me that I needed over 1000 dollars of work done including a new muffler. I KNEW that they were trying to rip me off because I had taken my car to a different mechanic a week before to get some work done (were located in San Diego and I didn't want to drive that far again) and they already had fixed/replaced certain aspects of which the Perfect Auto guys were telling me that still needed to be fixed.
What really ticked me off was that they charged me a 75 dollar diagnostics fee which wasn't even listed on the original estimate (which was 300 dollars for just the engine tune up) I neglected to ask about it when I brought the vehicle in, which is my fault, but I still had to pay it at the end. I asked about the fee and they said that they looked at the entire vehicle and that's why they charged 75 dollars. But like I mentioned previously, I just wanted them to look at the engine!
I chose to go here because it was AAA recommended, but really, it means nothing. Just don't go here. Seriously, don't take a chance with these guys. Go to Fremont & Purdon in Pasadena - I have taken all my cars here and they do a great job (they also have many more good reviews that this place)
Cons: they will lie you straight to your face.
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