Neverending Child

This store is awesome! The deals and quality of items can not be beat. I unexpectedly had a 2nd child of course i had just gotten rid of everything i had and needed to replace it all. This could have cost me a fortune but it didnt. Not only did I buy most of what i needed from them in almost new condition (somethings with tags) but sold it back to them so in the end it cost me very little. Awesome people and quality stuff! more

My husband and I are due to be 1st time parents and have been spending the summer making our garage sale and consignment store rounds. Neverending child is by far my favorite find! There is so much in the store, the staff is super helpful and I LOVED coming home to find our new or like new items were purchased for half or less than half of the original price! So far we've purchased a high chair, a swing and some clothes from the store. We've been saving up for a crib the owner told us was in back and I'd be there today if they weren't closed on Sundays. Fingers crossed the crib is still there! I also love that this is a locally owned business, which is way better than shopping for new things at a Babies R Us, Target or similar venue. The man who helped us, who I presume was the owner, was so gracious that he let us check out crib reviews on THEIR COMPUTER. I love that there was no pushiness about the sales, but genuine helpfulness and kindness. Think global, buy local! more

I just visited the Neverending Child on 11/21/2008 Pros: Clean, Nice, Orginized, Cons: Small Store, Hard to walk around- but WORTH IT! more

I am so glad that I decided to try this store out once again after I heard there where new owners. WOW! They are so friendly and helpful it was so refreshing, I have had some of the worst experiences with the old owner that I was anxious anytime I went in there and only did because it was convenient and a last resort. That is no longer the case, it is an easy and pleasant process to bring things in to sell, they have even told us ""Thank you for bringing in the toys!"" my son really appreciated that. I was also fortunate enough to sign up for their FREE parents club card that gives me a discount everytime I shop and emails about events. Let me tell you about the kick off event they had, a 20.00 bag sale they gave us 2 bags each and if you could fill them (which I could no problem) then you got to pay just 40.00 for 2 big bags of clothes that could be worth over 200.00! WOW! They really know how to host an event, it was fun and not crazy! Now I watch for new emails frome them on any news about the deals they have going on. Pros: Great Customer Service and Location Cons: I wish it was twice as big so I could find even more deals! more

About 2 months ago, my wife and I became the new owners of this business. I'd like to personally invite the customer who experienced poor customer service last year, prior to our ownership, back to give us a second chance. My wife and I, along with our new staff, all focus primarily on excellent customer service. Please call me (Rich) at the store (440) 572-3002 to arrange for a personal invite, or please stop back without prior notice to test us. If for any reason your experience isnt top notch, I want to hear from you. Thank you in advance. more

I was a little scared to try this store out at first, after reading that horrible review. But my husband and I went anyways because we really needed a high chair. The women working were SO nice, and helped us figure out how to raise and lower the high chair and whatnot. They are under new ownership, and they are great! more

I have been going to Neverending Child for over 6 years, since my first daughter was born. I was really surprised to read the first review about poor customer service as that was never my experience in the store. The owner was always friendly and courteous, even entertaining my daughter in the play area while I shopped. more

Went to Neverending Child on friday to sell and buy items. When i first walked in the door, i was greeted with a ""huff"", and a frown. Ignoring, i continued to browse with my son. It was obvious throughout this visit we were irritating the lady working that day (she claims she's the owner, which makes matters so much worse). Never did get her name, and wish i did. Making a long story short, i confronted her about her attitude, which mind you, i am NOT a confrontationalist, but her actions made me step up and say something. Our conversation ended with her, the owner saying ""Im NOT in the mood for you today"", and tossing my clothes on the floor. Now, ive been in the customer service industry for 20 years, and would get fired in a heartbeat for even coming close to her actions, so since she wouldnt give me a number to call and report her, im gonna do the next best thing and spread the word about her awful so-called professionalism. Please please please drive 15 minutes either direction, and tryout Childrens Orchard in Brunswick, Munchkins closet in Medina, or Once Upon a Child in Westlake, just to name a few. Keep in mind i am NOT one to rant and rave-everyone deserves a bad day, but this lady far surpassed her limits. Pros: center of town Cons: feeling you're not welcome in the store. more