Went to Neverending Child on friday to sell and buy items. When i first walked in the door, i was greeted with a ""huff"", and a frown. Ignoring, i continued to browse with my son. It was obvious throughout this visit we were irritating the lady working that day (she claims she's the owner, which makes matters so much worse). Never did get her name, and wish i did. Making a long story short, i confronted her about her attitude, which mind you, i am NOT a confrontationalist, but her actions made me step up and say something. Our conversation ended with her, the owner saying ""Im NOT in the mood for you today"", and tossing my clothes on the floor. Now, ive been in the customer service industry for 20 years, and would get fired in a heartbeat for even coming close to her actions, so since she wouldnt give me a number to call and report her, im gonna do the next best thing and spread the word about her awful so-called professionalism. Please please please drive 15 minutes either direction, and tryout Childrens Orchard in Brunswick, Munchkins closet in Medina, or Once Upon a Child in Westlake, just to name a few. Keep in mind i am NOT one to rant and rave-everyone deserves a bad day, but this lady far surpassed her limits.
Pros: center of town
Cons: feeling you're not welcome in the store.
more