National Gown Cleaners

They are the experts when it comes to gown cleaning and preservation. They are hid away in a small area of Campbell but once you find them you find gold. They have worked on a few of my family treasures and have done a great job every time. I did a lot of research before using them and all the other so called preservation companies didn't have the recommendations that this company had. The owner is very honest and when I asked about a rather negative review from another site she explained the issue and was willing to show me the supporting documents - that was good enough for me. more

I first sent my gown to J Sheer in NY only to be told it was going to cost $750.00 to clean. They did offer a free pick up and delivery service but for $750.00 they should have. After getting my gown back I called area salons who told me they refer National Gown Cleaners. After leaving my gown for a few months, I went in to see the gown cleaned before boxing. It was like new! They aren't cheap or fast but they are the best for sure. They work by appointment and the best news is they did a great job and for only $350.00. more

I recently was married and afterwards I wanted to clean my gown. I went to a few cleaners and was told that they could not clean my gown without damaging the beads. I spend $7,000 on this gown and was very concerned that I wasn't going to be able to clean it. I finally called the Unique bride where I purchased the gown and they suggested National Gown Cleaners. I called and had to leave a message on their voicemail. Their voicemail says that it can take 2 days to get a call back. At first I was kind of wondering why it took that long. On the second day, I received a call from Liz. She explained the services to me and said that I would have to bring the gown into their offices in order to get a cost. I decided to make the appointment with National Gown. I went to Campbell, Ca and met with Christine. She was very knowledgeable and made me feel very comfortable with the process. She even took photos and gave me copies. The best thing was the cost was only going to be $450.00 and I got to see the gown before it got boxed. I could also see the gown anytime I wanted since they use archival boxes with no sealing. I was told that it might take 8 months to get the gown done. Christine explained that the gown gets cleaned in the first 24 hours, so I felt a bit better. I was nervous about waiting so long but after I saw how many gowns they were processing, I better understood why you wait so long. About 8 months went by and I got a call to inspect my gown. I couldn't believe what a great job they did. My gown was beautiful! After I did my inspection, I went in to pick up my gown (about 2 weeks later). I highly recommend this company. They are very busy and do many very expensive gowns so, I would suggest that you plan on waiting a few months to get your gown done. They do not take calls while they are in the office (you can see how this works when you are there) so you will probably need to leave a voicemail message. I found that they email very fast so, I used email after my first meeting with the company. They also require a 50% retainer to start the process and only accept visa, MasterCard and check. NO cash. They have been around a long time and have a book of references in their office to review. I was most impressed with the time they took to explain things to me. more

Highly recommended by a lot of wedding gown boutiques, National Gown cleans thousands upon thousands of wedding gowns a year. The waiting list to get your gown cleaned can be up to a year but it is well worth the wait. Though it may be cheaper to clean your gown at the local mom and pop cleaner ($100-$150), National Gown is completely offers a completely different level of service. National Gown is expensive side ($300 to clean my gown) but it really does an incredible job. They really stand by their work. If a stain doesn't come out of your dress, they will release the dress to you but you can always bring it back at a later date for them to try with new cleaning technology. This reclean is free of charge (as long as you don't actually wear your dress again). A lot of couture gowns get sent her to get cleaned. more