Very dishonest towing company!!! The owner towed our truck from an apartment complex that had non-visible signage (it was hidden as you drive into the complex and not posted anywhere in the parking lot)!!! Then, the owner charged us the towing fee ($100), PLUS a $20 "storage" fee, even though we called less than an hour after the truck was towed and had to wait another 35+ minutes for the owner to meet us at the shop! When I questioned the $20 storage fee, the owner's response was even though the truck was only there for an hour, he has to charge a "storage" fee if the vehicle is towed into the lot! It was after 10pm, of course he would park it behind the locked gate of his "lot"! I am outraged that this business charges innocent people towing and storage fees, when they don't even have adequate signage displayed at the apartment complex (Lookout Ridge Apartments in Harker Heights)!!!
more