Las Vegas

I'm the head of HR for a large corporation and were looking for a Casino Company to hold our Holiday party. I contacted several Companies, one being Big Eastern Casino. They did have a nice website, seemed professional, but still needed to make sure this was the right company to perform my big event. While researching, I ask the normal questions as to where their office was because I wanted to view their operation. Much to my surprise, their response was that they had no real office or showroom and their warehouse was a garage where they stored their equipment which was not at the same location as their office..They did invite me to their garage to view equipment but declined because I didnt think it was very professional. Also, because of our Company status, we needed and requested a W-9 from them. Finally, after 2 requests and when we did receive it .Much to my surprise.. A liitle Problem! The company name on my proposal didn't match the Corporate Company name on the requested official W-9 document ??? That corporate W-9 company was based in Florida and I was dealing with a company in NY???? Things started going through my head. Whats going on?? Wasnt sure what company I was dealing with??? Was I dealing with a Fla company or NY company???? Was my job was being subbed out ??? Their contact # was a 1-800 # ...Where was I calling??? Where were they really based?? Did they have insurance/ workmans comp/ licensed? If I had a possible problem where would I go to resolve it ??? Florida??? To many things going through my head... Sorry, This was all just to much for me since I had a lot riding on this event. I decided to pass on this company... more

Excellent casino experience! Took care of everything we required and the guests loved it! more

Our company used Big Eastern Casino for our office holiday party and I was really impressed with their equipment and dealers, so I thought I would try them for my craps addicted husband's birthday. I was truly amazed and touched by their warmth and professionalism. The equipment was nicer than most real casinos and this is coming from someone who lived in Vegas most of her life. The dealers were so entertaining and seemed to be having as much fun as my family and friends. The night couldn't have gone better and I owe most of it to these guys. You made my husbands 60th birthday one of the most memorable of his life and we're just waiting for the next birthday to bring you back! more

I recently hired this company to run a casino fund raiser in early march and the pit boss decided to walk around and dissapear. We could not find him for over 15 minutes, apparently he was in our dining room eating. The dealers were great! however, the pit boss would not allow the dealers to take a break and disallowed the dealers to eat or drink for the full duration. This was very unprofessional to me and I would never hire them again. I have used tumbling dices for a long time and someone recommended me to try out Big Eastern and this was the worst decision I have ever made. Pros: They were fast to setup and fast to leave Cons: Unprofessional and very disrespectful more

Scott was extremely helpful thoughout the entire process. I was apprehensive in the begining about how the night would work. Scott explained how the casino night would work to me over the phone and it actually happened the exact same way as he described it. He was hands on and took control of the night and I didnt have to do a thing, much to my delight! I also learned how to play craps, which is also where I lost most of chips. Overall a great night. I will use Big Eastern again next year. more

They really do bring Vegas to New york. Very professional. Great service and top of the line equipment. Much cheaper than I would have expected it to be. This is a great way to throw a bacehlor party, birthday party, work event, etc. Also it was hassle free, they were in and out before I knew it. Everyone had a blast. I highly recommened Big Eastern Casinos. more

The best equipment I have seen. The roulette wheel and craps tables were amazing. The chips were like the casinos. They arrived on time and left without a htich. Stongly recomend them to anyone. They were actually priced the least out of everyone I spoke with from other vendors. Hard to believe! Pros: Great Equipment, Extremely professional and classy. Actually priced less than the competion Cons: None more