Jo-Ann Fabrics and Crafts

This place is horrible The manager there Donna Screams n yells at her employees and customers everytime I'm in there she gets in there face bobbing her head back n forth like shes queen ghetto or something. I was waiting on a piece of fabric and Donna took the employee away from me that was helping me to scream at her everyone in the store could hear her. I waited 10-15 mins till the employee to come back to help. She is very rude to customers more

This store is the reason I was reluctant to sew again. took me almost 10 mins to have fabric cut and the girl behind the table the whole time was complaining about how she did not like this or that about the store. I can understand that, but I just want my fabric and go home. After they finally got the fabric cut the scanner they had at the table did not work, took them another 5 mins to figure out they just turn it off and reboot it to get it to start again. check out was quick, since the girl at the register looked as if she was falling asleep from narcolepsy. I dont go to this place anylonger, I actually go down the street to JoMax for supplies except for specialty fabrics or even to Owings Mills Joann's, which is no better but atleast at that store the employees are not complaining and do the job quickly. Pros: Large Selection of Fabrics Cons: Staff is lacking personality, seems unorganized 3 out of the last 5 times visited more