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Hook Tire & Service Inc - Huntersville, NC - Reviews page 1 - Judysbook

Hook Tire & Service Inc

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14408 Statesville Rd
Huntersville, NC 28078
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(704) 875-3917
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Main categories:

Auto Repair & Service , Tire Dealers

Related categories:

Automotive , Tires

Reviews

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Best

I shredded a tire on the interstate and limped into their store. They quickly installed a new tire and got me back on the road again! The service was fast and friendly. THANKS ...

Worst

Engine light came on - code read "catalytic converter" - after spending around $500.00 fixing unnecessary things like changing spark plugs, etc., they quoted me a price of almost ...

very helpful!! 4/22/2010

I shredded a tire on the interstate and limped into their store. They quickly installed a new tire and got me back on the road again! The service was fast and friendly. THANKS GUYS!! more

Believe I was taken advantage of 10/9/2009

Engine light came on - code read "catalytic converter" - after spending around $500.00 fixing unnecessary things like changing spark plugs, etc., they quoted me a price of almost $900.00 to replace the catalytic converter. They failed to tell me that they had already done most of this work already with the previous repairs, nor did they tell me that I could take the car elsewhere and have a "welding" job done for around $200.00. They "knew" I would have to continue to bring the car back and back until I was forced to pay the $900.00 repair. I was informed by another mechanic shop that I had basically been charged for about $500.00 of work that never should have been done in the first place. If your engine light comes on and the code reads "catalytic converter", 9 times out of 10, it's really the catalytic converter, not bad spark plugs. Needlesstosay, my car has never been the same. It doesn't drive the same, stalls at lights, and never ever did any of this prior to taking it to Hook Tire. I can even be at stop lights, light turns green, I push the gas and nothing happens, the car just sits there and then suddenly "takes off". They told me this was the car "relearning codes". However, three months later my car still appears to be relearning codes. I've now spent over $1000.00 in repairs. Now, no one can figure out what has been done to my car to make it run the way it does. We are at a loss and will soon be selling it because of this. My husband will never allow my car to even have an oil change at this location again. more

Inept or Crooks either way I'm not going back 6/18/2009

First visit, alignment get a call telling me I need additional parts to complete the alignment, I'm in a doctors office so I tell them to go ahead. Go to pick up the car and they tell me they didn't need the parts but were still charging me the labor for them. Second time same car, (I know my mistake, but I thought I would give them a second chance) this time I'm waiting. Same basic problem except they don't know they can adjust a part and I tell them they can, they say they only can with $60 in parts, this time I leave and verify that the adjustment can be made and make an appointment to have the work done elsewhere... NEVER To RETURN Inept or Crooks? I don't care. I know enough to do 99% of my own work, I just don' t have the equipment to do a modern alignment. I want people that really know what they are doing which these guys obviously do not! more

Competitive rates 8/16/2005

It was a pleasant experience getting my car tyres replaced at hook and tyres I got the lowest quote at hook and tires almost 20% less than what other shops offered me the service was also quick. The waiting area has entertainment system so one can enjoy the music while mechanics are working on your car. I was also given a complimentary oil change discount coupon over my next visit. Small place but they have experienced staff. more
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