top 10

Fountain Valley Body Works

Claim
marker

17481 Newhope St
Fountain Valley, CA 92708

marker
(714) 751-8812
Incorrect info? Correct your listing
Photos
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Fountain Valley Body Works - Fountain Valley, CA
Reviews
( 50 )
( 1 )
( 0 )
( 0 )
( 9 )

Best

I originally took my car here to get a few scratches out and have my rims re-surfaced. I was given a time the vehicle would be done which was a turn around time that seemed reason...

Worst

Fountain Valley Body Works is perhaps the worst place as far as customer service, compassion for their customers and work in general. If you are looking for quality work and a saf...

FOUNTAIN VALLEY BODY WORKS 3/7/2011

Mike you asked my to post a review so here I go. You quite honestly have the best repair shop I have ever been to. It doesn't even seem like a body shop. The estimators actually care and it seems like everyone you see at the facility actually cares about what they do. I am so used to going to repair shops that have no where near the caliber of both quality and service you provide at Fountain Valley Body Works. Oscar the estimator that handled my vehicle and claim with Geico got my car fixed and back to me sooner than I ever could have expected. It looks perfect. I am picky, I have a black lexus, and there was not a scratch on it until somebody drove into my door. The paint was perfect and no orange peel after the repair. I spent more time trying to figure out how you got the paint looking so nice. My wife was even impressed because she knows how I am. There you go I give it a 10 out of 10. Thanks Michael...and Oscar for handling my claim and making my repair go smooth. GOOD LUCK GUYS! I hope I don't need you too soon, but I know where to go. more
Reply | Report abuse |

EXCEEDED MY EXPECTATIONS 3/4/2011

I really had none of the issues the ""HORRIBLE EXPERIENCE"" person posted. I took my 4Runner here after someone drove into my car. They fixed my car, and cleaned every bit of my car inside and out when they were done. My car was an absolute mess, and I was not expecting them to vacuum and clean everything up inside. I have 3 kids. Great service, nice friendly staff. The car did take one day longer than I was advised it would originally, and they did call me to tell me about the delay. Whenever I called to check on the status they were very informative. And to give them credit it was a $15,000 repair. A LOT OF WORK. My car drives like it did before the accident and you can't even tell they painted it. I can't complain about anything and I will definitely be sending people here. I have had much worse experiences with Auto Repairs going other places. Thank you guys for getting my car back to me. GOOD JOB. more
Reply | Report abuse |

EXCEEDED MY EXPECTATIONS 3/4/2011

I really had none of the issues the "HORRIBLE EXPERIENCE" person posted. I took my 4Runner here after someone drove into my car. They fixed my car, and cleaned every bit of my car inside and out when they were done. My car was an absolute mess, and I was not expecting them to vacuum and clean everything up inside. I have 3 kids. Great service, nice friendly staff. The car did take one day longer than I was advised it would originally, and they did call me to tell me about the delay. Whenever I called to check on the status they were very informative. And to give them credit it was a $15,000 repair. A LOT OF WORK. My car drives like it did before the accident and you can't even tell they painted it. I can't complain about anything and I will definitely be sending people here. I have had much worse experiences with Auto Repairs going other places. Thank you guys for getting my car back to me. GOOD JOB. more
Reply | Report abuse |

HORRIBLE EXPERIENCE 3/4/2011

LIKE I SAID BELOW ON MY PREVIOUS POSTING, MIKE THE GM DID TAKE CARE OF THE PROBLEM I DONT DENY THAT AT ALL AND I THANK HIM FOR THAT. BUT WOW DID I HAVE TO GO THROUGH A LOT TO TAKE CARE OF THIS PROBLEM IF YOU LOOK AT MY PIC U CAN SEE HOW BAD MY EXHAUST LOOKED UNTIL I COMPLAINED ENOUGH FOR MIKE TO HANDLE MY PROBLEM. THE GIRLS AT THE FRONT DESK ARE VERY NICE AND SO IS MIKE HONRATH BUT THE SHOP GUYS AND ESTIMATORS ARE WHY I WOULDNT GO BACK TO FOUNTAIN VALLEY BODYWORKS AGAIN. more
Reply | Report abuse |

HORRIBLE EXPERIENCE 3/3/2011

LIKE I SAID BELOW ON MY PREVIOUS POSTING, MIKE THE GM DID TAKE CARE OF THE PROBLEM I DONT DENY THAT AT ALL AND I THANK HIM FOR THAT. BUT WOW DID I HAVE TO GO THROUGH A LOT TO TAKE CARE OF THIS PROBLEM IF YOU LOOK AT MY PIC U CAN SEE HOW BAD MY EXHAUST LOOKED UNTIL I COMPLAINED ENOUGH FOR MIKE TO HANDLE MY PROBLEM. THE GIRLS AT THE FRONT DESK ARE VERY NICE AND SO IS MIKE HONRATH BUT THE SHOP GUYS AND ESTIMATORS ARE WHY I WOULDNT GO BACK TO FOUNTAIN VALLEY BODYWORKS AGAIN. more
Reply | Report abuse |

OUTSTANDING!!!! 3/2/2011

My experience at Fountain Valley Body Works was amazing. When I was in an accident two weeks ago I had no clue what to do or how the whole process worked. I was told about Fountain Valley Body Works by a friend of mine who had their car repaired by them a few months ago. When I brought my car to them it was a mess!!! I had no idea how to deal with the insurance company and was afraid of being taken advantage of. But the guys at Fountain Valley Body Works made the whole process easy. They were able to explain everything to me and really put me at ease through the whole process. When I picked up my car I couldn't believe my eyes my car looked better than it did before my accident!!! The friendliness and professionalism of this shop was more than i ever expected. Thank you Michael. more
Reply | Report abuse |

GENERAL MANAGER FOLLOW UP 3/2/2011

GENERAL MANAGER FOLLOW UP: Albert did have an issue with his exhaust system. When he shared his displeasure with us, I let him know that I would personally pick up his car at his wife's dental office down in Irvine. I determined the issue when I arrived at the vehicle and proceeded to take his vehicle to our muffler shop located in Costa Mesa. It was a minor repair and I was able to return the car back to his wife while she was still at work. Thanks Albert! We definitely hope you will think of us in the future. We appreciate you business very much. more
Reply | Report abuse |

OUTSTANDING!!!! 3/1/2011

My experience at Fountain Valley Body Works was amazing. When I was in an accident two weeks ago I had no clue what to do or how the whole process worked. I was told about Fountain Valley Body Works by a friend of mine who had their car repaired by them a few months ago. When I brought my car to them it was a mess!!! I had no idea how to deal with the insurance company and was afraid of being taken advantage of. But the guys at Fountain Valley Body Works made the whole process easy. They were able to explain everything to me and really put me at ease through the whole process. When I picked up my car I couldn't believe my eyes my car looked better than it did before my accident!!! The friendliness and professionalism of this shop was more than i ever expected. Thank you Michael. more
Reply | Report abuse |

GENERAL MANAGER FOLLOW UP 3/1/2011

GENERAL MANAGER FOLLOW UP: Albert did have an issue with his exhaust system. When he shared his displeasure with us, I let him know that I would personally pick up his car at his wife's dental office down in Irvine. I determined the issue when I arrived at the vehicle and proceeded to take his vehicle to our muffler shop located in Costa Mesa. It was a minor repair and I was able to return the car back to his wife while she was still at work. Thanks Albert! We definitely hope you will think of us in the future. We appreciate you business very much. more
Reply | Report abuse |

Horrible experience 2/26/2011

Its so funny to see how as soon as i posted my review some one came back and posted a good review "" I WONDER WHO DID THAT?"" All i can say is do your homework and hope that you are happy with the work. more
Reply | Report abuse |

Horrible experience 2/25/2011

Its so funny to see how as soon as i posted my review some one came back and posted a good review " I WONDER WHO DID THAT?" All i can say is do your homework and hope that you are happy with the work. more
Reply | Report abuse |

All About Customer Service 1/24/2011

I recently bought a Honda Pilot and wanted some side steps installed. 1st I got a quote from the dealer and then got one from FV Body Works Express. To my surprise Michael quoted half less than the dealer! He even took care of a small scratch on my driver door as a courtesy! I'll be coming back here for years to come. Thanks. more
Reply | Report abuse |

All About Customer Service 1/23/2011

I recently bought a Honda Pilot and wanted some side steps installed. 1st I got a quote from the dealer and then got one from FV Body Works Express. To my surprise Michael quoted half less than the dealer! He even took care of a small scratch on my driver door as a courtesy! I'll be coming back here for years to come. Thanks. more
Reply | Report abuse |

Great Customer Care! I'll be back... 10/14/2010

I stopped in for a ""Free Estimate"" yesterday and was met with friendly staff at the new Express Fountain Valley Body Works. I'd had work done at the original location when our vehicle was rear-ended and had had a great experience way back then. more
Reply | Report abuse |

Great Customer Care! I'll be back... 10/13/2010

I stopped in for a "Free Estimate" yesterday and was met with friendly staff at the new Express Fountain Valley Body Works. I'd had work done at the original location when our vehicle was rear-ended and had had a great experience way back then. This time Michael, one of the owners, walked me out and gave me a options and a free estimate on a hit-n-run bump to the front of my car & bumper. Then to my amazement and joy, he offered to clean it up and put some touch up on it to save it from rust until I decide to make the minor repair. I was so happy. It was done in less than 10 minutes and he did it for free. I won't plan to go anywhere else. Customer care was second to none and I felt like they really wanted to help. Definitely recommended!!! Susan P.S. I asked and Michael told me the whole story about the happy faces too. more
Reply | Report abuse |

PERFECT 9/28/2010

From the beginning to the end the customer service was great. Robert was great to work with. Thank you for all your help. more
Reply | Report abuse |

PERFECT 9/27/2010

From the beginning to the end the customer service was great. Thank you Robert for all of your help. more
Reply | Report abuse |

It was the best repair shop weve ever dealt with. 9/16/2010

So easy to get my 4runner fixed...I cannot even believe it! : ) more
Reply | Report abuse |

It was the best repair shop weve ever dealt with. 9/15/2010

So easy to get my 4runner fixed...I cannot even believe it! : ) more
Reply | Report abuse |

Great job. Just had to say thank you... 9/15/2010

Honestly, I never write reviews but I gotta give these guys a pat on the back just like everybody else. My car looks great, I would never go anywhere else... My paint is perfect. more
Reply | Report abuse |
< Previous 1 2 3 4 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Fountain Valley Body Works - One of the Worlds best body shops

Owner Message

  • Quality is no accident. Fountain Valley Body Works is the most established, most well known, and the most successful autobody and collision repair center in Orange County, Southern California. We are dedicated to meet our business objectives of quality, productivity, and friendly professional service. From the initial estimate to the final invoice, all procedures and production steps have been specifically selected toward achieving our objective of effectiveness and productivity without compromise to quality. We are very fast, very complete, and we take pride in all work that we perform. We have repaired over half a million cars since we opened the doors in 1975.

Additional information
  • Hours: Monday - Friday 8:00-5:30 Tuesday - open til 6:30 P.M. Saturday - 9:00-1:00
badge