Checker Lube Car Care

I have been going to this checker lube for about 4 years. well 2 weeks ago,\r I had my oil changed no problems right, WRONG after leaving checker lube,\r my 2000 Mercedes sprang a leak well the problem was when the mechanic,\r put the intake cover back on he pined the bottom hose from the overflow\r tank behind it causing the line to pull taunt well as the pressure built up on the line,\r it stretched the line and the nipple on the top of the radiator snapped off causing the,\r car to run hot.so they came out and supper glued the part back on of course this \r failed. Now after two weeks with no car the owner decides they are not responsible and\r tells me because it needs a new radiator they can't help me. well I am very disappointed\r first that by coming to my house twice (THE MECHANIC). The owner was certainly admission,\r of fault and secondly that the owner himself would not speak to me directly. Am I not,\r important enough for you to take 2 min. on the phone and explain your position.\r Yea I will eat the cost and fix this 265.00 problem but you add up how much I have spent \r there in the past as I take my cars to another dealer not to count my friends and relatives\r and hopefully the ones that read this post. I think maybe in the future you will have more,\r compassion for your customers. This post will also be sent to the better buss. bureau as well\r as face book and any other site I can get to list it. Thank you!! more

Thank you for taking care of my mom's car and being so honest. more

They are the best in the area. I took my car in for an alignment. Instead of doing the alignment as I asked they first asked me if I was having any problems with the car. I explained what it was doing, the car was shaking. The manager drove my car and then just balanced my tires. It cost less than an the alignment I originally wanted and fixed my problem. If he did not take the time to talk to me and drive my car I would have work done I did not need and spent more money. more

My 1999, Ford Taurus was riding really rough. They put it on a machine and told me I had a ""misfire"". Checking it out further they told one of my spark plugs was bad. They replaced it, test drove it and only charged me $30 and the car is running great. Thank you for not taking advantage of me. more

I took my car to 2 other shops in town and neither one of them was able to tell me why it was running bad. I took it to Checker Lube and it turned out that I had a bad coil. They had me back on the road in less than an hour. Their prices are great and the best mechanics in town. more

I was recommended to go to Checker Lube by a friend of mine when my car was running bad. The manager had the problem diagnosed and gave me a price to fix it. When he was done the price was lower then quoted because he found the part somewhere else cheaper. That was about 5 years ago and I have gone there ever since. I would recommend them. Pros: Honest more

I come back to Checker Lube for my services. I was taking a trip to Jeckyl Island and they noticed a nail in my tire and were able to fix it right away. Been going there for 8 years and always found them to be friendly and knowledgeable. Pros: Well trained employees Cons: Closes early Saturday more

They destroyed their roll up door driving my van out of the oil changing bay. My truck was covered in glass and my ladder holder on top of the truck was bent. I went to talk to the manager about the glass that was everywhere, and the fact that they put the wrong oil in my truck. I was treated like it was my fault, they were rude and obnoxious. The manager needs to learn who the customer is and realize that without us they will not be in business. All he had to do was say sorry and clean up the glass. I will tell everyone that I know how I was treated, and the terrible service I received. more

Upon taking my car to this Checker Lube for a tune up, I was treated rudely when dropping my car off. Only 5 minutes after leaving, I received a phone call from one of the technicians there telling me that he had locked my keys in my car. He acted as if it was my fault he had locked my keys in the car....ok....so now he's going to call me when they are finished with my car. Three and a half hours pass, no phone call. So, I decide to call and make sure that they have in fact been able to retrieve my keys from the car and complete the tune-up. ""Oh yeah, it's done,"" was the response I got before having a phone slammed down in my ear. So, I went to pick my car up and pay for the services that were rendered, and once again I was treated very rudely. A paper was shoved in my face and I was told to ""sign this"".....after telling the gentleman that the pen he provided wouldn't write I was told to ""write harder""......so, finally, after getting another pen, I signed the paper and asked for my keys. Again, I got a smart response, ""look in the car, they're in the car"". I would not recommend this company to ANYONE!!!!! I was very dissatisfied with the service that I received and the way that I was treated. Not to mention that I now have a window that was pried open to get keys out that they locked in that I will have to pay to repair. Cons: Customer Service, timeliness, procedures more