Care Now

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400 Mid Cities Boulevard
Hurst, TX 76054

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(817) 428-7300
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While preparing dinner, I sliced my pointer finger almost half off. My husband took me to Care Now, because it was the closest medical facility to our home. When we arrive, the re...

Care Now DOES NOT CARE!!!!! 1/29/2011

While preparing dinner, I sliced my pointer finger almost half off. My husband took me to Care Now, because it was the closest medical facility to our home. When we arrive, the receptionist at the front asks me what my insurance is. I tell her Medicare. She says they don't take Medicare, but they go ahead and send me back. The nurse checks my vitals...I am bleeding profusely and in a lot of pain. I also feel very sick to my stomach like I am going to faint. That same girl comes into the room and says ""We are going to need to send you to another urgent care facility."" We ask why? She says ""We don't take Medicare"". My husband says ""Okay, we will pay cash today...just sew my wife's finger up"". She says ""We can't take cash from Medicare patients"". WHAT?????? I am a citizen of the US and I am being turned away???? What business is it of Medicare if I pay cash for a service???? So, I remembered that my PT told me of a great urgent care down the street in Colleyville (Premiere) and the receptionist , out of pity for me, gets on the phone and calls them to see if they are still open, etc. The receptionist from Premiere obviously asks what insurance I have, and the receptionist from Care Now LIES and says that I do not have insurance. So, they are willing to lie to another facility, but they aren't willing to take my cash and forget that Medicare exists. Honestly, it was a blessing in disguise, as we both took a look at the doctor on duty that night and he looked like a total doofus. We have since been told that most of the doctors and nurses that work at Care Now are med,nursing school rejects. Not someone you want sewing up a bad cut! DO NOT RISK GOING TO CARE NOW FOR ANYTHING!!!! more

WORST PLACE YOU COULD POSSIBLY GO 2/14/2010

IF YOU REALLY NEED MEDICAL CARE DO NOT GO TO THIS PLACE. GAVE ME A PRESCRIPTION TO SOMETHING THAT DID NOT EXSIST ON THE MARKET . ALSO THE BILL WAS OVER 350.00 more

Incompetent Doctor 1/6/2010

I went to Care Now complaining of typical flu symptoms: dry cough, headached, fatigue, body aches, low grade fever. I do have history of asthma but, I was breathing very well with NO wheezing. I told the doctor that I was sure I had early flu symptoms and thought I need Tamiflu. He said I didn't have flu because my temp. should be at least 103 degrees and I should be desperately sick. (This was in direct contradiction with the CDC's flu website.) Still, Dr. Tim Jones diagnosed me with bronchitis and did not treat me for the flu. Two days later I was worse and called ""Care Now"". I was now also vomiting profusely. Again Dr. Jones said this was not a flu symptom. I read the CDC website and it listed all my symptoms as flu related. Finally that day I was so ill that I went to the hospital ER and was given IVs and treated for you guessed it, the flu. I was horribly sick for a week and Dr. Jones could have prevented this! My advice to you is that you find somewhere other than Care Now for medical treatment. I subsequently reported my experience to Care Now's corporate office in Coppell, TX. They wrote that they've done an investigation and I'll be receiving a refund on my $30 copay. Big deal! I suffered more than words can describe. I'm reporting this doctor to the Texas Medical Association. Pros: Web check-in, Seen quickly Cons: Wrong diagnosis, subsequently had to go to ER more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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