Buena Pet Clinic PC

The Specialists at Buena Pet Clinic know and understand their business of reproducing. Our German Shepherd female Adele vom Stieglerhof, imported from Germany was inseminated with semen from our stud dog that is dead for about 4 years now. This procedure is very time sensitive as frozen semen , once taken out, will only be good for 2 hours! So the ovulation better be caught at peak! We had four outstanding puppies. We are thrilled about Buena Pet Clinic getting this job done. Thanks again! A Mueller more

I have been taking my dogs (2 bullmastiffs and a Aussie Shep mix) to Buena Pet Clinic for about 3 years now, and have never received anything other than *excellent*, loving care. My experiences have been similar to midalmata - when an x-ray revealed that Cleo had a probably-inoperable condition, they gave me the choice to transport her to a specialist or have her put down, and Dr. Halbach gave me his cell number to reach him directly after I had taken a few hours to consider my decision. He met me *back* at the clinic, after his regular work hours, to administer the injection himself and stayed with us as long as we needed. All the staff having been loving and caring, and they put my animals' comfort first. Vet bills are expensive any where, any more, but they are certainly open to talking to you about what costs might be and how to minimize them. The place is evidently popular, judging from the crowded waiting room and length of time it occasionally takes for them to answer the phone - but I've always been able to be seen immediately in case of emergencies, always had my calls returned, and always believed my pets were in GOOD hands when we visited. more

At first I thought this clinic would be a wonderful place to take my pets. The girls at the reception desk are wonderful and are friendly with both you and your pet. I have two small dogs. Recently my dog woke up and couldn't walk and appeared to be in pain. I was able to get him in immediately to the clinic. I had told the vet the dog over the weekend had jumped from the truck and may have injured himself. He ordered x-rays and from what he saw on the x-ray it appeared he had a blockage from something he may have eaten and couldn't pass. We were given medication to help him pass the obstruction. For the next few days we were to examine his bowel movements to see if he could pass whatever it was he had eaten. The dog still seemed to be in pain and he didn't pass anything. He was then taken back into the clinic where they did another x-ray and now on this one he didn't see any blockage, but the dog was not improving. He was originally on an antibiotic and a pain med and was now only on an antibiotic. We travel and we always take our pets with us, but we had the concern if we were away what would we do and we were told to call the office and they would talk to the vet wherever we might be. Unfortunately, we did need this service, but no calls were returned to us or the vet. This vet suggested we just leave him on the pain meds and watch him carefully. The next morning we received a call from the new vet asking how the dog was doing and again that night. The only call we got from Beuna pet clinic was after his original visit. After that whenever we called we were told the doctor would call us back...but we wouldn't get a call back, we were only told to bring the dog back into the clinic for the doctor to see him. After 4 visits within a two week period to the clinic and $2,000 worth of medical bills for various tests he was seen by a different doctor at the clinic and he told us to keep him on the pain medication for awhile longer to make him comfortable until they could consult with one another for further treatment and they would call with what they found, no calls were received. Our dog was then seen by a specialist who was asked to come into the clinic and again all the tests came back okay, this time however we went into the clinic to find out the results. My dog is okay now because we did leave him on pain meds until he was able to move around and I firmly believe had they listened to me when I said he jumped from a truck and may have injured himself he would not have had to have all the extensive testing he had, nor would we have had the expense. I am upset over the fact we took this dog into the clinic for follow ups and they charged each time for each visit along with all the testing. I acknowledge the fact they do need to do testing, but when I called to get the test results I was continually told the doctor was with someone and would return my call and only after calling for 2 or even more days would I get the doctor to tell me what the results were of the tests. and this is only after persistent calling them. I would think they would have time set aside each day to make their return calls or if they are unable to call to have one of the girls at least call to let you know so you are not left hanging. We love our pets they are my children and I want the best care given to them. Test results are important in the care of your pet, don't use Beuna Pet Clinic if you have a sick pet, only use them for annual shots and checkups, or just find a vet who can do both! more

The veterinarians at Beuna have always given my dogs the best of care. And they have always sought for ways to charge the least they can. They always have treated my pets like they were their own. Let me put it this way: they came in over Easter to take care of my dog. You can't find a better vet in Tucson, which is why I have been going to Buena for 27 years. more

I read the review by StarGirl999 and this person (even with the New Yorker Attitude) must be on drugs or something and self-centered for sure. This vet clinic is the best ever. Both myself and my Breeder bring our Dalmatians to any of the Vets on duty there as they are ALL AWESOME. The staff is the best on the planet and their caring ways show me they love what they do and how well they do their jobs. My very first visit was to put my 16 year old Dalmatian down. I was amazed at what I encountered there... you would have thought my pooch and myself were life long family friends. We could not have been better treated even if they were all my personal family. What ever this StarGirl is demented about seems to be all about money and not about the pet. Her wanting something for free is absurd. So the clinic should go to work for free so if the outcome is not what the customer demands (although life/death is always out of any ones control). Then the customer doesn't have to pay? As in, I just had cancer surgery again this past week... should I not pay the wonderful professionals that assist me just because I have not (yet) been cured? Get a life StarGirl999. And, for the rest of us pet lovers - run, don't walk! THIS PLACE IS THE BEST OF THE BEST. PERIOD. Pros: The Best Vet Ever more

I took my dog to Buena starting as just a pup, the staff was able to help me make appointments around my busy schedule so that she would be able to get all of the vaccines and check-ups that she needed. When it came time to get her spayed, I was nervous about dropping her off, but when I went to pick her up she was in pretty good shape, considering that she had recently undergone surgery! When I had gotten my other dogs spayed at different facilities (reputable as well) they were down for a few days, but this time my girl was back on her feet that night. I was really happy with how her stitches looked and they didn't seem to cause her much irritation. When we went back in for the removal, the Vet and Vet Tech were very gentle with my girl and coxed and petted her through the process. I was very happy with the level of service that we got there and it is nice to know that whenever I have a question I can just pick up the phone and call them and I can get a response from a staff member instantly, without having to make an appointment. We just added another addition to our family and we look forward to introducing him to the staff at Buena Pet Clinic. Pros: Good service, good prices, personal pet care Cons: Sometimes the staff can be running a few minutes late. more

Our experience was not good. Vet mistakenly used too much anesthetic, our dog never woke up. He should not have used general anesthetic on older dog, my dog only had swollen ear. I would not pay the $600 bill, so they set collections after me. I am now being sued in civil court by collections agency, who wants thousands more for lawyers fees, etc.\r There are far better vets in Tucson, we used to go to Dr Kaufman when his office was close by. If you can find where he is now, I highly recommend him. I will never bring another dog to Buena Pet Clinic. Not only did I lose my dog, but they demonstrated spitefulness and malice by setting a vicious collections agency after me. My vet in NYC never billed me when my cat did not survive the operation. My friend's vet did not bill her when her kitty did not survive the operation, plus that compassionate vet did autopsy to see what went wrong plus donated big money to animal help group. There is a decent way to handle this. So based on bad care, compounded with malice, avoid Buena Pet Clinic Cons: bad medical practice, spiteful aftermath more