This posting was just brought to my attention. With all due respect Nate we take umbrage with your posting.
With 128,000 miles on your Mitsubishi Lancer, it is not unusual to find your inner tie rod ends worn to the point of needing replacement. After speaking to the Firestone store that told you of your worn parts, we could not determine what you were quoted. I did however get some information of interest to our readers. Purchasing inner tie rod ends from the Mitsubishi dealer cost $82.57 each; that would be $116.14. Tax would be $12.96. Together that is $178.10. That would leave approximately $100.00 (of the $400 Nate spoke of) for labor.
The Mitsubishi dealer will replace both inner tie rod ends and align the vehicle, parts, labor, and tax complete for $505.14 plus 124.94 for a 4 wheel alignment.
Firestone will repair inner tie rod ends and align the vehicle for $448.00 or with a lifetime alignment for $522.00
Following the industry standard Mitchell or All Data labor guides, the suggested labor is approximately 4.0 hours., suggesting the steering gear assembly should be removed to gain access to the inner tie rod ends. Alignment is a separate operation.
If you were serious about our service with a smile, that would indicate that we are willing and approachable for a discussion. It is not rude to question an estimate, it is rude however to authorize the repair price and then post a review like yours, without allowing us to explain our estimate.
B?s Auto did the job, replacing the inner tie rod ends you supplied, for $245.59. Please feel free to contact B?s for any clarifications, estimates, maintenance or repairs. Regardless of what you drive or who is doing the work, B?s is proud to help educate anyone with questions they might have. After 23 years in business we have always stood behind our services, and warranty any work we do. 303-789-2601.
Patrick Burke.
B's Auto Inc
1236 e hampden ave
Englewood Co 80113
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